Guest Room Attendant - Elevate Comfort & Cleanliness

Hotel Granada Johor Bahru

14 jours+

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Respond promptly to requests from guests and other departments
Fill cart with supplies and transport cart to assigned area
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Replace guest amenities and supplies in rooms
Replace dirty linens and terry with clean items
Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; properly store flammable materials
Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language
Perform other reasonable job duties as requested by Supervisors

Respond promptly to requests from guests and other departments
Fill cart with supplies and transport cart to assigned area
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Replace guest amenities and supplies in rooms
Replace dirty linens and terry with clean items
Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; properly store flammable materials
Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language
Perform other reasonable job duties as requested by Supervisors