Genetec Engineer

Securitas Technology Belgium; Brussel; On-site; EUR 55,000 - 85,000; Full time

Job summary

Securitas Technology Belgium seeks a Genetec Engineer to implement, configure, and support Genetec Security Center solutions across projects from design to maintenance.

You will install, configure, and maintain Genetec Security Center systems, analyze requirements, commission on-site, and integrate with IP cameras and alarm systems. The role includes Level 2/3 support and on-call duties to ensure continuous service.

Qualifications

• Experience with Genetec Security Center and integration with IP cameras.
• Ability to read technical drawings and electrical schematics.
• On-site commissioning and deployment experience.
• Knowledge of cybersecurity in physical security systems.
• Strong customer focus and documentation skills.

Responsibilities

• Install, configure, and maintain Genetec Security Center systems (access control, CCTV, intercom, alarms).
• Analyze customers’ technical requirements and contribute to system architecture design.
• Commission systems on-site while ensuring quality and compliance.
• Integrate Genetec with IP cameras, controllers, alarm systems and servers.
• Perform functional tests and validate configurations before go-live.
• Provide Level 2 and Level 3 technical support, diagnosing complex incidents.
• Carry out preventive and corrective maintenance of installed systems.
• Prepare technical documentation (diagrams, plans, reports, procedures).
• Train end users and support junior technicians.
• Collaborate with internal teams to ensure customer satisfaction.
• Participate in a 24/7 on-call rotation for continuous support.
• Keep up to date with Genetec developments and security market.

Skills

Genetec Security Center

IP networks

Windows Server

Active Directory

SQL Server

System integration

On-site commissioning

Technical documentation

Troubleshooting

Driver's license

Tools

Genetec Security Center

VMware

Hyper-V

Windows Server

SQL Server

LAN/WAN

ONVIF

Job description

As a Genetec Engineer, you play a key role in the implementation, configuration, and support of Genetec Security Center solutions. You are involved in all phases of the project — from design to maintenance.

Tasks and Responsibilities:

• Install, configure, and maintain Genetec Security Center systems (access control, video surveillance, ANPR, intercom, etc.)
• Analyze customers’ technical requirements and contribute to system architecture design
• Commission systems on-site while ensuring quality and compliance
• Integrate Genetec solutions with other systems (IP cameras, controllers, alarm systems, servers, etc.)
• Perform functional tests and validate configurations before go-live
• Provide Level 2 and Level 3 technical support, diagnosing and resolving complex incidents
• Carry out preventive and corrective maintenance of installed systems
• Prepare technical documentation (diagrams, plans, reports, procedures)
• Train end users and support internal technicians
• Collaborate with internal teams (projects, support, sales) to ensure optimal customer satisfaction
• Participate in a 24/7 on-call rotation to guarantee continuity of technical support
• Keep up to date with technological developments in Genetec products and the broader security market

Profile

You are ambitious, self-taught, and passionate about technology and electronic security.

You enjoy learning, analyzing problems, and tackling technical challenges.

Required Skills and Qualities

Technical Skills:

• Excellent knowledge of electronic security systems (access control, CCTV, intercoms, alarm systems)
• Strong understanding of IP networks (switching, routing, VLAN, PoE, network security)
• Knowledge of Windows Server, Active Directory, SQL Server, and virtual environments (VMware, Hyper‑V)
• Experience in configuring and integrating Genetec Security Center
• Ability to diagnose and resolve complex technical issues
• Understanding of communication standards (TCP/IP, RTSP, ONVIF, SNMP, etc.)
• Basic knowledge of cybersecurity in physical security systems
• Ability to read and interpret technical drawings and electrical schematics
• Clear and structured documentation of procedures and intervention reports
• Ability to read and understand technical English

Behavioral and Personal Competencies:

• Ability to work independently as well as within a team
• Strong prioritization and organizational skills
• Precision, methodical approach, and attention to detail
• Strong customer focus and quality awareness
• Analytical and problem‑solving mindset
• Eagerness to learn and motivated for continuous improvement
• Strong communication skills with various stakeholders (clients, colleagues, partners)
• Stress‑resistant and responsive, especially during on‑call duty
• Proactive and takes initiative
• Valid driver’s license (Category B)

Additional Assets:

• Proven experience with Genetec Security Center or similar platforms (Milestone, Axis, etc.)
• Technical certifications: Genetec, Axis, Milestone, Cisco, etc.
• Knowledge of alarm systems, fire detection, or physical access control
• Experience in training and mentoring junior technicians
• Ability to manage multiple projects simultaneously and meet deadlines
• Interest in emerging technologies (intelligent video analytics, AI, physical cybersecurity)