Field Services Engineer

Established Search; Brussel; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

Established Search is seeking a Field Service Engineer to cover Belgium, with primary focus around Brussels and surrounding regions. The role involves installation, maintenance, and ongoing performance of advanced GI medical device technologies in hospital settings.

You will work closely with clinical staff and sales teams to ensure a high level of service, troubleshoot complex systems, and support product upgrades and onboarding across Belgium and occasionally wider European markets.

Qualifications

• Proven experience as a Field Service Engineer or similar technical role in medical devices.
• Experience with GI medical devices or related areas is preferred.
• Strong troubleshooting across complex electromechanical systems.
• Experience in hospital environments and supporting clinical users.
• Fluent in Dutch and/or French with strong English communication.
• Based in Brussels or willing to travel regularly across Belgium.

Responsabilités

• Install, configure, and maintain advanced GI medical device systems in hospital settings.
• Provide on-site technical support, troubleshooting, and preventative maintenance.
• Ensure equipment reliability and performance through regular servicing and checks.
• Support hospitals through implementation and onboarding of new technology.
• Collaborate with physicians, nurses, and hospital engineering teams to resolve issues.
• Deliver technical training and product support to healthcare professionals.

Connaissances

Field Service Engineering

Biomedical Engineering

Troubleshooting

Communication

Hospital environments

Travel readiness

Description du poste

Field Service Engineer – GI Medical Devices

Location: Brussels, Belgium | Field-based role covering Belgium with regional travel

We are partnering with an innovative and rapidly growing GI MedTech company to appoint a Field Service Engineer covering Belgium. This is a high-impact technical opportunity for an experienced medical device engineer looking to play a key role in supporting the adoption and success of a disruptive technology within the gastroenterology space.

The successful candidate will provide technical expertise across hospitals throughout Belgium, ensuring the successful installation, maintenance, and ongoing performance of the company’s advanced GI medical technology.

Working closely with clinical specialists, commercial teams, and hospital stakeholders, the Field Service Engineer will be responsible for delivering exceptional technical support, troubleshooting complex systems, and ensuring customers receive a high level of service throughout the product lifecycle.

This is a field-based position, with responsibility for supporting customers across Belgium, primarily focused around Brussels and surrounding regions.

Key Responsibilities

• Install, configure, and maintain advanced GI medical device systems within hospital environments
• Provide on-site technical support, troubleshooting, and preventative maintenance for customers
• Ensure equipment reliability, performance, and compliance through regular servicing and system checks
• Support hospitals throughout the implementation and onboarding process of new technology
• Work closely with physicians, nurses, clinical specialists, and hospital engineering teams to resolve technical issues
• Deliver technical training and product support to healthcare professionals and hospital staff
• Manage service documentation, maintenance records, and customer reports accurately
• Collaborate closely with sales, clinical, and customer support teams to ensure a seamless customer experience
• Identify recurring technical challenges and provide feedback to internal engineering and product teams
• Support product upgrades, installations, and service activities across Belgium and occasional wider European markets

Qualifications

• Proven experience as a Field Service Engineer, Biomedical Engineer, Clinical Engineer, or similar technical role
• Experience supporting medical devices, ideally within Gastroenterology, Endoscopy, Surgery, or minimally invasive technologies
• Strong technical troubleshooting skills across complex electromechanical systems
• Experience working within hospital environments and supporting clinical users
• Ability to build strong relationships with healthcare professionals and technical stakeholders
• Highly organised with strong attention to detail and a proactive approach to problem-solving
• Experience with capital equipment installation, maintenance, and lifecycle management preferred
• Strong communication skills with the ability to explain technical concepts clearly to customers
• Fluent Dutch and/or French with strong English communication skills required
• Based in Brussels or willing to travel regularly across Belgium

This is an excellent opportunity for a technically driven medical device professional to join an exciting GI MedTech company during a key phase of international growth, supporting technology that is improving outcomes for patients and clinicians.