Field Service Engineer (Flanders)

Veolia Environnement SA; Herstal; On-site; EUR 45,000 - 60,000; Full time

Job summary

Veolia Group is seeking a Field Service Engineer to perform operation and maintenance on industrial water treatment plants, including commissioning mobile units on customer sites. The role requires frequent travel within Belgium and surrounding regions, with a focus on safety, reliability and customer service.

Preferred candidates hold a Bachelor or Master in Mechanical, Chemical or Electrical engineering and have 5+ years in water treatment.

Qualifications

• Mechanical, Chemical or Electrical engineering background (Bachelor or Master).
• Certifications such as VCA Vol, BA4 are a plus.

Responsibilities

• Perform operation and maintenance on industrial water treatment plants.
• Issue start-up, commissioning and operation of Veolia mobile units on customer sites.
• Provide technical advice on water treatment operations and maintenance.
• Support cost estimation and proposal activities for contracts.
• Ensure EHS compliance and safe operations on site.
• Coordinate with customers and internal teams to resolve issues.

Skills

Service mindset

Customer focus

Strong communication

Ownership of projects

Negotiation skills

Team collaboration

Problem solving

Education

Bachelor/Master in Mechanical, Chemical or Electrical engineering

Tools

PLC knowledge

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group designs and
implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia’s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Field Service Engineer is a professional service provider in the water treatment industry (raw water, process water, waste water, etc). The goal is to provide services where needed normally in the assigned region, eventually out of the assigned region. Therefore it requires frequent travel. The following activities are a guideline:

• Performing operation and maintenance activities on an industrial water treatment plant, in the frame of a service contract or an operation and maintenance contract.
• Commission, de-commission, operate and maintain Veolia mobile water treatment units which are installed temporarily on a customer site (eg during shutdown or construction activities).
• Provide technical advice on operation and maintenance of customer water treatment plants.
• Identify, analyze and implement process or service related improvements

Job responsibilities

• EHS compliance;
• Equipment Start up and Commissioning;
• Site Surveys and Audits;
• Management of Repairs / Maintenance / Warranty cases;
• Contact with Customers – written and spoken;
• Customer Service Reporting / Data processing;
• Minor piping and electrical assembly works, as might be required;
• Operation at BOO (Build Own Operate) or Mobile sites when required;
• Participation to construction projects : design reviews, site reviews, etc. ;
• Support for costing of proposals / contracts;
• Technical training;
• Contractor / subcontractor supervision if required;
• Participation in Piloting and Field trials when required;
• Perform call-out duty if and when required as prescribed by the BNL team call out schedules
• Participating in the local team meetings to share best practices;
• Focus on continuous improvement of processes, practices and contracts;
• Demonstrate safe attitude and operations in line with company EHS policy, Customer policy and local regulations. Example to others;
• Demonstrate compliance with company ethics policy.

Qualifications

Required qualifications

• Mechanical, Chemical or Electrical engineering background (Bachelor or Master)
• Following certifications are a plus: VCA Vol , BA4

Preferred skills

• Service mentality, customer focus;
• Take ownership of a service project for a customer.
• Good communication and negotiations skills, diplomacy;
• Preferable 5 year of Water treatment expertise (eg, RO, UF MBR, EDR, Mixed Bed, etc.) and related equipment and technology;
• Dutch or French & English language: all written and spoken;
• Contract management skills, allowing to understand basic contractual obligations between Customer and Veolia;
• Computer literate including knowledge on programmable Logic Controller (PLC) base control systems;
• Valid driving license.

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.