eCommerce Account Manager

PepsiCo; Zaventem; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

PepsiCo Belgium in Zaventem is seeking an eCommerce Account Manager to drive our Dutch marketplace business (Bol.com, Amazon) and manage our Belgian eGrocery portfolio with retailers like Colruyt and Delhaize. The role requires a Masters Degree, English and Dutch fluency, and >5 years of commercial experience, including >2 in eCommerce.

You will partner across functions to optimize the digital shelf, lead campaigns and launches, and use Power BI to derive insights.

Qualifications

• Masters Degree in a relevant field or equivalent experience.
• Excellent communication and presentation skills in English and Dutch.
• More than 5 years of commercial experience, with over 2 in eCommerce.
• Strong digital trading experience and knowledge of commercial levers.
• Ability to partner with internal and external stakeholders.

Responsabilités

• Define, implement and scale marketplace strategy for Bol.com and Amazon.
• Negotiate and manage joint business plans with key partners and Belgian retailers.
• Optimize the digital shelf and the end-to-end customer journey.
• Lead promotional strategies, online activations and product launches.
• Drive demand generation and ROAS in collaboration with Retail Media Networks.
• Monitor KPIs and translate data into commercial initiatives.

Connaissances

Communication

Presentation skills

Analytical thinking

Influencing skills

Stakeholder management

Partnership ability

eCommerce knowledge

Power BI

Formation

Masters Degree

Outils

Power BI

Digital shelf monitoring

Description du poste

Overview

At PepsiCo Western Europe, we’re more than just iconic brands — we’re a team of 2,000+ passionate people across 11 countries, working together to deliver great-tasting products that consumers enjoy every day. With over 70 years in the region, we operate from 7 key locations — including 4 headquarters and 4 production sites — and offer a portfolio of 16 brands, from global icons like Pepsi and Lay’s to local favorites like Duyvis and Schwip Schwap. We’re committed to sustainability, innovation, and community impact. If you’re looking to grow your career with purpose, we’d love to hear from you. The job holder is part of the eCommerce Benelux team. As our eCommerce Account Manager, you will hold a dual strategic role with a heavy focus on driving our Dutch marketplace business (Bol.com, Amazon), while also managing our Belgian eGrocery portfolio (Colruyt, Delhaize, Carrefour).

Responsibilities

• Marketplace Acceleration: Define, implement, and scale our marketplace strategy for Bol.com and Amazon. Deliver on (net) revenue & volume targets.
• Strategic Partnerships: Negotiate, develop and manage joint business plans (JBPs) with key partners and Belgian omnichannel retailers to deliver (net) revenue, volume, and market share targets.
• Commercial Performance & Visibility: Optimize the digital shelf and end-to-end customer journey. Lead promotional strategies, online activations, and product launches.
• Retail Media & Demand Generation: Drive “always-on” demand generation in close collaboration with Retail Media Networks, optimizing campaigns to maximize ROAS, share of voice, and budget efficiency.
• Data-Driven Insights: Continuously monitor and analyze KPIs (revenue, share, perfect digital shelf), translating raw data into actionable commercial initiatives.
• Cross-Functional Leadership: act as a digital champion within the organization to enable integrated omnichannel execution and strong business results.

Qualifications

• Masters Degree
• Excellent communication and presentation skills (English and Dutch)
• >5 years of commercial experience of which >2 in the field of eCommerce.
• Solid digital trading experience, understanding the commercial levers that drive performance
• Being able to partner internally and externally. Experience in managing customer relationships
• Entrepreneurial: sees trends and opportunities. Thinks outside of existing routes and limitations
• Strong analytical and influencing skills
• Experience with platforms and systems (e.g. digital shelf monitoring, power BI)