Business Analyst ERP

Istorm; Kapellen; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

A leading global logistics and applied engineering provider seeks a Business Analyst for ERP implementation projects. You will work closely with project management teams to analyze business needs, contribute to process modeling, and act as a systems administrator. This position offers a long-term commitment within a fast-growing international company focused on personal development.

Prestations

Involvement in job-related decisions

Focus on personal development

Flat hierarchy and short communication lines

Proper support and training

Qualifications

• Experience in ERP implementation projects or related business applications.
• Ability to manage work independently and coordinate priorities.
• Excellent knowledge of English, both written and spoken.

Responsabilités

• Work closely with the project manager during the ERP implementation process.
• Analyze business needs and translate them into ERP requirements.
• Act as the ERP system administrator and provide first-line support.

Connaissances

BPMN

Scrum

Project Management

Communication

Problem Solving

Formation

Master’s/Bachelor’s degree

Outils

ERP Systems

Description du poste

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You will be part of a creative and highly motivated team responsible for digital transformation initiatives and further helping the organization to be future-proof. The main objective is to increase our operational efficiency and provide additional value to our customers.

A key upcoming project is the implementation of a new ERP system. This project offers an excellent opportunity to gain in-depth knowledge of our business processes and workflows. This experience will be instrumental in your development towards becoming a successful business analyst. Your responsibilities will be varied and are not limited to the overview below.

On a day-to-day basis, you will:

1. Work closely with the project manager and solution owner throughout the ERP implementation process.
2. Analyze, in collaboration with end-users and stakeholders, their business needs and translate those into ERP system requirements.
3. Support business process modeling to align the ERP system with organizational workflows.
4. Contribute to ERP blueprint and configuration workshops, document outcomes, and manage follow-up actions, change requests, and decisions.
5. Help organize and coordinate user acceptance testing with internal departments.
6. Act as the ERP system administrator, managing user access and system configurations.
7. Contribute to creating documentation and training materials for end-users.
8. Assist in organizing, facilitating, and coordinating the ERP hyper-care period after go-live.
9. Provide first-line support for ERP-related issues or requests, ensuring timely resolution.
10. Take ownership of the ERP system’s management post-implementation, ensuring its smooth operation and continuous improvement.
11. Keep track of innovations that can be used to optimize our business processes.
12. Act as project manager for ERP-related services (integrations): monitor project progress, resolve problems, publish reports, recommend actions, prepare and deliver presentations, and guide change management processes.
13. Contribute to expanding our digital services towards customers (Customer Portal, Industry 4.0, Artificial Intelligence, etc.).

Profile:

• You understand business needs very well and can bridge the gap between operations and technology.
• You are able to manage your work independently and coordinate priorities with stakeholders to achieve desired results.
• You possess knowledge and experience with tools/systems/processes related to the role (BPMN, Scrum, project management methodologies, etc.). Knowledge of ERP systems and/or experience with ERP implementations is a plus.
• You have previous experience in ERP implementation projects or in other business applications related to project management, manufacturing, or service.
• You are a team player, a great communicator, flexible, and solution-oriented.
• You have excellent working knowledge of English (written and spoken).
• You hold a Master’s/Bachelor’s degree or equivalent through experience and are passionate about technology.

Organization and department description:

Our client is part of a global logistics and applied engineering provider, offering material handling and process engineering solutions to industry leaders in the chemical and food sectors worldwide.

They build turnkey process installations for customers and strive to make a difference through inventiveness, flexibility, and performance. They execute green- and brownfield projects of various sizes, typically taking one to two years for implementation.

It is a fast-growing company with an international team of over 270 employees, with offices worldwide.

Offer:

• The opportunity to play an important role within the company through involvement in job-related decisions and innovations.
• A long-term commitment with a focus on personal development.
• A position within a growing international company with a flat hierarchy and short communication lines.
• Proper support and training tailored to your skills and knowledge.