Dutch-Speaking Live Casino Croupier – Madrid

Mercier Consultancy Group; Belgique; Sur place; EUR 20 000 - 31 000; Plein temps

Avantages offerts par ce poste

Monthly language bonus

Two monthly performance bonuses

€1,500 relocation bonus

Fully paid relocation package

Relocation concierge service

Professional training

Résumé du poste

Mercier Consultancy Group is recruiting for a Dutch Speaking Croupier for an online casino based in Madrid, Spain. You will engage Dutch-speaking players in live casino games, manage sessions, and ensure a premium experience while adhering to regulatory standards.

The role requires fluency in Dutch and a conversational level of English, plus EU eligibility and willingness to relocate. The position offers a dynamic, fast-paced environment in the heart of Madrid with ongoing professional training.

Qualifications

• Fluent Dutch language skills are required.
• Experience in live casino or customer service preferred.
• EU passport holder required.
• Willingness to work 3 rotating shifts.
• Ability to relocate to Spain for the role.

Responsabilités

• Manage live casino games with professionalism to ensure premium player experience.
• Interact with players in Dutch via live chat, maintaining a friendly environment.
• Maintain high standards of game integrity and regulatory compliance.
• Coordinate with pit bosses and tech support to resolve issues during live broadcasts.
• Represent the online casino brand with a service-oriented demeanor.
• Monitor game flow and ensure accurate bet processing and outcome reporting.
• Collaborate with an international team in Spain.

Connaissances

Fluent Dutch

Conversational English

EU passport

Customer service mindset

Shift flexibility

Description du poste

Mercier Consultancy Group is recruiting for a Dutch Speaking Croupier for an online casino based in Madrid, Spain. You will engage Dutch-speaking players in live casino games, manage sessions, and ensure a premium experience while adhering to regulatory standards.

The role requires fluency in Dutch and a conversational level of English, plus EU eligibility and willingness to relocate. The position offers a dynamic, fast-paced environment in the heart of Madrid with ongoing professional training.