Digital Sales Enablement Specialist

Atlas Copco Group; Antwerpen; Hybride; EUR 55 000 - 70 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid leave

Retirement benefits

Flexible work-life balance

Global job opportunities

Résumé du poste

Atlas Copco Group is seeking a Digital Sales Enablement Specialist to enhance our digital sales tools (E-Commerce, CRM, CPQ, Customer Portal) and related processes. You will align customer journeys across platforms, collaborating with Customer Centers, IT and marketing to deliver value, efficiency and a frictionless user experience.

You will help develop dashboards, coordinate testing and releases, support training, and promote adoption.

Qualifications

• Structured and analytical mindset with strong attention to detail.
• Clear communication to engage stakeholders at different levels.
• Proactive in seeking ways to improve processes.
• Strong interest in digital tools, data and customer-centric solutions.
• Ability to prioritize and manage multiple topics in parallel.
• Experience in sales support, business analysis or digital projects is a strong asset.

Responsabilités

• Support continuous improvement of digital sales tools and processes (E-Commerce, CRM, CPQ, Customer Portal).
• Develop dashboards providing actionable insights for data-driven decisions.
• Coordinate testing and release activities with IT and communicate to end users.
• Keep training offerings up to date and promote visibility and adoption.
• Create communications and promotional materials to drive engagement with digital tools.
• Provide release notes, webinars and project updates to inform stakeholders.
• Manage translation/localization for consistent user experience across regions.
• Translate business needs into well-defined requirements with stakeholders.
• Drive user adoption and change management for sustainable impact.

Connaissances

Structured and analytical mindset

Stakeholder engagement

Initiative and process improvement

Digital tools & data interest

Multitasking across topics

Experience in sales support / digital

Description du poste

Your role

As Digital Sales Enablement Specialist, you will support the continuous improvement of our digital sales tools (E-Commerce, CRM, CPQ, Customer Portal, …) and processes. You will help connect and align the customer journey across our digital platforms ensuring every touchpoint delivers value, efficiency, and a frictionless experience. Working closely with Customer Centers, IT, and marketing, you contribute to maximizing the value of our digital ecosystem. You will report to the Digital Sales Enablement Manager and contribute to both project-based initiatives and operational excellence.

You support the development and continuous improvement of dashboards that provide actionable insights, enabling data-driven decision-making across the organization. In close collaboration with IT, you coordinate testing and release activities, ensuring high-quality rollouts and clear communication towards end users.

You also contribute to keeping our training offer relevant and up to date by working closely with support teams, while actively promoting its visibility and adoption. In addition, you play a role in driving engagement with our digital tools by supporting the creation of communication and promotional materials.

A key part of your role is to ensure that stakeholders remain well informed. You do this through clear release notes, webinars, and structured project updates. You also manage the translation process to guarantee accurate and timely localization of our applications, ensuring a consistent user experience across regions.

With a strong focus on continuous improvement, you explore new functionalities, including AI-driven innovations, and translate business needs into well-defined requirements together with stakeholders. You contribute to maintaining high standards of master data and content quality across platforms, while actively collecting feedback from customer centers to identify opportunities for improvement.

Finally, you play an important role in driving user adoption and change management initiatives, helping stakeholders fully leverage the potential of our digital tools and ensuring sustainable impact.

To succeed, you will need

At Atlas Copco Group, our slogan for various positions is "hire for attitude & train for skill". We train you for these positions through on-the-job training. Do you only partly meet the profile as outlined below? No problem! We still encourage you to apply and take this opportunity. Who knows, on-the-job training may be available for you for this position.

We are looking for a professional who combines analytical thinking with a strong sense of ownership and collaboration. You are comfortable working in a dynamic environment and can manage multiple priorities while maintaining a structured approach.

• You have a structured and analytical mindset with strong attention to detail
• You communicate clearly and can engage stakeholders at different levels
• You take initiative and proactively look for ways to improve processes
• You have a strong interest in digital tools, data, and customer-centric solutions
• You are able to prioritize and manage multiple topics in parallel
• Experience in a similar role, or in areas such as sales support, business analysis, or digital projects, is considered a strong asset

In return, we offer

At Atlas Copco Group you will join an international and diverse environment with specialists from different disciplines. Our culture is rooted in Swedish values, which includes a family feeling, respect and diversity. We invest in our employees' development and well-being, and we provide a flexible work-life balance. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.

You will have a comprehensive onboarding program, including guidance by a personal godmother/godfather. You will also have access to global job opportunities, as part of the Atlas Copco Group. We offer an interesting compensation and benefits package, including health insurance, paid leave and retirement benefits.

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely (40% per month) and being on-site (60% per month) at our Atlas Copco Airpower Offices in Antwerp, Belgium (BE).

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.