Customer Support

CB Talents

Antwerpen

Remote

EUR 15,000 - 17,000

Full time

11 days ago

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Benefits offered by this job

Remote work from Portugal
Relocation support
Paid training
Private health insurance

Job summary

bol.com is seeking a fluent Dutch-speaking customer support specialist to join a fully remote team based in Portugal. The role is full-time (40 hours per week) with rotating shifts and includes paid training and private health insurance.

Relocation support is available for candidates moving to Portugal, and EU citizenship or valid work authorization in Portugal is required. Candidates will handle customer inquiries in Dutch, work in a fully remote setting, and benefit from a structured training

Qualifications

  • Fluent/native-level Dutch.
  • Comfortable working in a customer-facing role.
  • Available for full-time work and rotating shifts.
  • EU citizenship or valid residence/work authorization in Portugal.

Skills

Dutch (fluent)
Customer-facing experience
Full-time availability
Rotating shifts

Job description

Speak Dutch and looking for a remote opportunity in Portugal?

Join the customer support team for bol.com, one of the best-known e-commerce platforms in the Netherlands and Belgium, while working fully remotely from anywhere in Portugal.

Candidates currently outside Portugal are also welcome — relocation support is available.

Job Highlights
  • 100% remote within Portugal
  • Full-time: 40 hours/week
  • Schedule: Monday to Sunday, rotating shifts
  • Paid training
  • Private health insurance from the start of employment
  • Relocation support for candidates moving to Portugal, including flight support, airport pickup and assistance with local paperwork
Compensation

Without company accommodation:

€1,434.82 gross cash/month, including:

  • €1,055 base salary
  • Holiday & Christmas allowances
  • €154 meal allowance
  • €50 productivity bonus

With company accommodation:

€1,109.32 gross cash/month + company accommodation benefit

Requirements
  • Fluent/native-level Dutch
  • Comfortable working in a customer-facing role
  • Available for full-time work and rotating shifts
  • EU citizenship or valid residence/work authorization in Portugal
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