Customer Service English, Polish/Czech, and Lithuanian (H/F/X)

ADECCO PERSONNEL SERVICES; Oost-Vlaanderen; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading staffing agency is seeking a customer service representative to join an international team. In this role, you'll provide essential first line support for breakdowns across Europe, maintaining clear communication with dealers and customers. Ideal candidates should possess strong problem-solving capabilities and have a passion for customer satisfaction. The position requires you to work collaboratively in a dedicated team to ensure the best possible customer support. Join us and be a part of a challenging yet rewarding environment.

Qualifications

• Experience in customer support or service roles.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsabilités

• Provide first line support for international breakdowns.
• Maintain regular contact with dealers and customers.
• Work collaboratively within a dedicated team.

Connaissances

Problem-solving skills

Customer service orientation

Communication skills

Description du poste

Are you a born problem solver with a passion for customer satisfaction? Do you want to work in an international environment where no day is the same? Then we have the perfect challenge for you! At Volvo, they are looking for an enthusiastic customer service representative to join their Central‑East team and contribute to their mission of getting vehicles back on the road quickly and efficiently.

Responsibilities

• Provide first line support for international breakdowns: Wherever our customers are in Europe, you will be there to help them and address their concerns.
• Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.
• Working together in a dedicated team: You will be part of a team that is committed 24/7 to providing our customers with the best possible support.

Keywords

customer support advisor, customer service, call agent, customer service representative