Crewing Officer

TUI Cruises GmbH; Zaventem; Sur place; EUR 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Base salary + shift allowance

23 vacation days pro rata

Staff travel discounts

Commuting reimbursement

Online training & development

Résumé du poste

TUI Cruises GmbH is seeking a Crewing Officer to manage flight and cabin crew schedules, ensuring smooth operations 72 hours before departures. This role involves coordinating with Belgium, the UK, and the Netherlands, and working shifts around the clock to support operations.

You will monitor live operations, maintain the crew system, and liaise with travel teams for accommodation and transport when rosters change.

Qualifications

• Higher education or equivalent through experience.
• Logistics, planning or similar experience is valued.
• Creative problem solver who can stay calm under pressure.

Responsabilités

• Manage flight and cabin crew schedules for critical 72 hours before departure.
• Coordinate daily briefing for Belgium and Netherlands with UK Operational Control Centre.
• Oversee live flying operations to avoid disruption and maintain safety and cost controls.
• Maintain accurate Crew management system data for clear overview of crew.
• Collaborate with Crew Travel teams on hotels and transport when rosters change.

Connaissances

Dutch

English

French

Logistics planning

Problem solving

Adaptability

Communication

Attention to detail

Formation

Higher education or equivalent

Outils

Crew management system

Description du poste

Have you ever wondered what it takes to ensure our customers enjoy trouble free journeys?
Join us as Crewing Officer and help us achieve this by managing our Flight and Cabin Crew schedules for the critical 72 hours before departure.
Our Crewing Officers work a combination of shifts covering 24/7 and this means you get a real opportunity to manage your work/life balance. During your down time you could be taking advantage of our great travel discounts to visit new destinations.
Your language skills in Dutch, English and ideally French will be key as you will also work closely with your Crewing colleagues in Belgium and the UK.
You don’t need experience from Aviation, just a keen eye for detail, a creative approach to problem solving and the ability to keep calm under pressure and we live by our values of Trusted, Unique and Inspiring, so if this sounds like you, this could be your next perfect role and the start to a great career with TUI!

ABOUT OUR OFFER

• A generous base salary plus shift allowance
• 23 vacation days (pro rata) on an annual basis which increases with seniority to make the most of your time off
• Fantastic travel benefits such as staff discounts on our own holiday offer plus discounts you can share with family
• We’re big on sustainability so we reimburse travel expenses for commuting by public transport or provide a commuting allowance
• We provide an environment where you can personally develop – we are a company that prides itself on continuous improvement and we take yours seriously too – this can be explored via inclusion on projects (both locally and internationally) and via our extensive online training and education platform

ABOUT THE JOB

• Work to achieve the best solution in response to required operational changes in the flying programme maintaining minimal impact on crew and customers and considering cost and safety aspects
• Periodically undertake the daily briefing on behalf of the Crewing Departments for Belgium and Netherlands with our Operational Control Centre in the UK
• Maintain a close oversight of the live flying operation ensuring any changes are observed and promptly actioned to avoid disruption
• Ensure the Crew management system is maintained accurately so that the Flight Operations management has a clear overview of the crew at all times
• Work with the Crew Travel teams to ensure any adjustments are made for crew hotels and transport where rostered plans are changed

ABOUT YOU

• You have a higher education or equivalent through experience
• Logistics, planning or similar experience is highly regarded
• You’re a creative problem solver, you can think on your feet and keep a clear head under pressure
• You are adaptable and flexible and once the plan is set you are a great priority setter and finisher
• You’ve got a great eye for detail, like to plan and work accurately. You understand the impact of not getting things right
• You’re a great communicator and understand the importance of building relationships with your local and international colleagues
• You are eager to learn, quite curious and love to continuously learn
• You’re happy to work shifts (day – night) and weekends because this results in really flexible free time around your work
• You are very comfortable with Dutch and English languages (both verbally and in writing) and ideally have a good level of French as well.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

SECURITY CLEARANCE STATEMENT

Safety and security are top priorities for us, so all job offers require successful completion of security checks before you can start. The specific requirements, timelines, and processes vary by country and may include professional references, criminal record checks for countries where you’ve recently lived, and any additional documentation required by local regulations, some of which may involve a cost depending on your location.

We’ll guide you through every step of the process. Your official start date will only be confirmed once all required checks have been completed and cleared, as employment can only begin after these requirements are satisfactorily met.