courtesy clerk

Brookshire Grocery Company; Sint-Pieters-Leeuw; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Comprehensive medical, vision, and dental coverage

Paid time off

401(k) plan with company contribution

Exclusive employee discounts

Scholarships and educational support

Access to outdoor recreation area

Job summary

A grocery retailer in Belgium is seeking a dedicated Checkout Associate to engage with customers and ensure efficient checkout services. This role involves handling payments, bagging groceries, and assisting customers with inquiries. Candidates should possess strong communication skills, basic cash register knowledge, and be at least 16 years old. The position offers flexibility, with a focus on maintaining a safe and pleasant shopping environment.

Qualifications

• Experience with cash register operation preferred.
• Ability to remain courteous with customers at all times.
• Familiarity with tender policies and procedures.

Responsibilities

• Engage with customers and provide efficient checkout services.
• Ensure accurate checkout totals by weighing, keying, and scanning items.
• Maintain cleanliness and a sanitary working environment.

Skills

Basic knowledge of cash register operation

Ability to communicate effectively

Ability to multi-task

Education

Minimum of 16 years of age required

Job description

Benefits

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan with company contribution.
• Savings for your lifestyle: Exclusive employee discounts.
• Investing in your dreams: Scholarships and educational support.
• Adventure awaits: Access to a 205-acre outdoor recreation area.

Job Summary

Engages with customers, provides efficient checkout services, bags and transports groceries, locates products and conducts price verifications. Maintains proficiency regarding transactions and accuracy of tender. Performs various customer service duties while maintaining a safe and sanitary shopping environment.

Essential Duties and Responsibilities

• Ensures correct checkout totals by properly weighing, keying, and scanning items. Maintains accurate money count in register at all times.
• Accesses or memorizes product codes and remains familiar with ad and special items.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
• Maintains a friendly customer‑service‑oriented attitude by greeting customers, answering questions, locating and promoting products, and responding to complaints.
• Promotes enrollment in Thank You Card program and assists customers with signup process where applicable.
• Ensures groceries are bagged properly by grouping like items together, limiting bag weight, preventing cross‑contamination, and ensuring customer receipt of all purchased items.
• Takes precaution when handling objects to avoid damage to products, property, etc.
• Ensures front‑end racks, drink coolers, and cleaning supply stations are stocked, cleaned, and presentable.
• Maintains clean, safe and sanitary working and shopping environment by adhering to company safety procedures, and complies with all company policies.
• Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, cannabis‑based and pharmaceutical products.

Knowledge, Skills and Abilities

• Basic knowledge of cash register operation.
• Basic knowledge of tender policies and procedures.
• Basic mathematical and counting skills.
• Ability to learn new technology systems, methods and processes.
• Ability to remain courteous with customers at all times.
• Ability to communicate effectively with customers and partners in written and verbal form.
• Ability to multi‑task and work in a fast‑paced environment.
• Ability to maintain a high level of accuracy.
• Ability to work flexible schedules including nights, weekends and holidays.

Education, Experience and Qualifications

• Typically involves on‑the‑job training.
• Minimum of 16 years of age required.
• TABC/LACT certification required where applicable.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to talk and hear.
• Continuously required to use hands for reaching, touching or handling.
• Continuously required to use fine finger movements (ex. sorting and typing).
• Continuously required to stand or walk.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Frequently required to bend, kneel or squat.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Occasionally required to climb, balance, stoop or crawl.
• Attendance at work is required.

Work Context and Environment

• Work is generally performed in a retail store.
• Occasionally exposed to cleaning agents.
• Noise level varies.

EEO Statement

Brookshire Grocery Company strives to provide a safe, drug and alcohol‑free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information or military status and any other trait protected by law.