Commercial Planner B2B

Luminus; Limburg; Hybride; EUR 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Meal vouchers

Group insurance & hospitalization

Public transport reimbursement

Home office support

Discounts on energy services

Résumé du poste

Luminus is seeking a proactive Sales Support professional to assist Key Account Managers in building complex commercial proposals and coordinating governance files. You will manage customer data in Salesforce, support loyalty events, and liaise with pricing, legal and other teams to streamline processes.

With 2–3 years in B2B support and fluency in Dutch and French, you will thrive in a structured, customer-facing role, joining a collaborative team in Belgium.

Qualifications

• Bachelor in business, sales or marketing or related field.
• 2–3 years in sales support, commercial administration or similar B2B role.
• Organized, accurate, able to manage multiple priorities and stakeholders.
• Clear written and spoken communication; customer-facing support.
• Familiar with Salesforce and MS Office tools.

Responsabilités

• Assist Account Managers by gathering and validating technical and commercial information for proposals.
• Prepare end-to-end validation committee files ensuring completeness and timely submission.
• Coordinate customer loyalty events from A to Z including logistics and budget tracking.
• Maintain accurate customer files and commercial data in Salesforce with proper follow-up.
• Act as central liaison between Account Managers and internal support teams.
• Identify process improvements in proposal prep, CRM, reporting, and workflows.

Connaissances

Sales support

B2B experience

Communication

Dutch & French fluency

English (asset)

Formation

Bachelor's degree in business administration, sales or marketing

Outils

Salesforce

MS Office

Description du poste

Job Description

At Luminus, our ambition is to become the number one energy partner in customer focus while continuously improving internal efficiency. Within our B2B Business Accounts team, we support key customers with tailored energy solutions and a high-quality commercial experience.

What You’ll Do

• Supporting (Key) Account Managers in preparing and structuring complex commercial proposals by gathering, consolidating and validating technical and commercial information.
• Preparing end-to-end validation committee files, ensuring completeness, accuracy and timely submission in line with internal governance requirements.
• Coordinating customer loyalty events from A to Z, including logistics, vendor follow-up, invitations, registrations and budget monitoring.
• Maintaining accurate customer files and commercial data in Salesforce, while ensuring proper follow-up of actions, deadlines and contract-related documentation.
• Acting as a central point of coordination between Account Managers and internal stakeholders such as offering, pricing, legal and other support teams.
• Identifying process improvements and efficiency gains in proposal preparation, CRM management, reporting and commercial support workflows.

What You Bring

• You hold a bachelor’s degree in business administration, sales, marketing or a related field.
• You have at least 2 to 3 years of experience in sales support, commercial administration or a similar B2B role.
• You are highly organized, accurate and comfortable managing multiple priorities, deadlines and stakeholders at the same time.
• You communicate clearly and professionally, both verbally and in writing, and enjoy working in a customer-facing support role.
• You are familiar with Salesforce and MS Office tools such as Excel, PowerPoint, Word and Outlook.
• You are fluent in Dutch and French; a good knowledge of English is an asset.

Benefits Of Working At Luminus

The energy sector is one of the most rewarding industries in Belgium with a highly rewarding compensation and benefits package:

• Competitive compensation: Attractive salary with a performance-based bonus that can be optimized to your personal preferences, plus meal vouchers.
• Insurance & social benefits: Group insurance and hospitalization coverage for the entire family. Additional reimbursement for healthcare and pharmaceutical costs.
• Mobility: Full reimbursement for public transport, kilometer-based cycling reimbursement and flexible mobility choices.
• Internet & communication: Home internet covered, reimbursement for a personal mobile device with a phone subscription.
• Home Office: A fully-equipped home office, including an ergonomical ICT set-up.
• Exclusive discounts: 30% off gas and electricity after six months, discounts on energy-saving services (e.g., solar panels, heat pumps) and reduced prices on top brands, amusement parks, festivals and more.
• You make a direct impact on Luminus' EBITDA and strategic growth.
• You join a collaborative, forward-thinking team at the heart of the energy transition.
• You work and connect with your colleagues at a Luminus office or from home. Need some flexibility? Your manager is open to discuss what works.

Luminus values e.v.e.r.y individual.

Are you looking for a workplace where you can truly be yourself, where you feel respected, supported regardless of your background, identity and unique story? Then you've come to the right place. Diversity equity and inclusion are not empty words for us - we grant that everyone can flourish and feel valued, so let's build it together!

What does that mean in practice?

Do you have specific needs or require adjustments during the recruitment process or once you are hired? Let's discuss about it and we'll do our best to find a solution. We can also discuss if you want to work at 80% or 100%.

Together we make the difference