C005192 End Point Expert (NS) - MON 9 Nov RELAUNCH

EMW, Inc.; Brussel Hoofdstad; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

EMW is seeking an End Point Expert to manage the security posture of endpoints across Windows and Linux servers, with a focus on Trellix products. You will support incident response, audit security configurations, and lead regular product upgrades in a NATO-secured environment.

The role requires active NATO SECRET clearance, strong ITIL-aligned service delivery experience, and the ability to work independently in a collaborative IT security team.

Qualifications

• Active NATO SECRET security clearance is required.
• Experience implementing and managing Trellix products (threat prevention, host firewall, DLP, drive encryption, etc.) on Windows end-user devices and Windows/Linux servers.
• Experience delivering services in a complex IT environment, following ITIL processes while maintaining high system availability and strong coordination.
• Strong root cause and problem solving skills.
• Strong documentation and knowledge sharing skills.
• Ability to work independently and own technical issues.
• Ability to analyze security events, logs, alerts and endpoint data exchange.
• Strong analytical skills.

Responsibilities

• Manage the lifecycle of the product within responsibility area.
• Develop and maintain security policies, configurations, exclusions, exceptions and baselines.
• Support incident response activities; cooperate with CSU teams and Service Desk.
• Provide technical guidance for endpoint security architecture and engineering decisions.
• Plan and lead Trellix product upgrades on Windows end-user devices and servers, at least every two months.
• Collaborate with IT admins to troubleshoot Trellix-related incidents and problems.
• Test and implement NATO security policies for endpoint security products.
• Optimize endpoint security policies to improve performance and troubleshoot issues.
• Ensure configurations align with industry best practices; follow approval processes for exceptions.
• Create SOPs and documentation; support ongoing improvement of endpoint security processes and governance.

Skills

Trellix experience

Incident response

ITIL processes

Root cause analysis

Documentation

Communication skills

Independent work

Tools

Windows OS

Linux servers

Trellix products

VDI

Job description

The initially selected candidate for this RFQ withdrew, therefore the technical evaluation team review the higher priced candidates and no suitable candidate was found from the following reason:

• Not qualified, candidates do not have enough Trellix experience

Deadline Date: Monday 9 November 2026

Requirement: End Point Expert

Location: Brussels, BE

Full Time On-Site: Yes (There is a limited possibility for remote work (i.e. 1 day/week))

Time On-Site: 100%

Total Scope of the request (hours): 150

Required Start Date: 7 December 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

• Managing the lifecycle for the product under his/her area of responsibility.
• Develop and maintain security policies, configurations, exclusions, exceptions and security baselines
• Support incident response activities, work closely with other CSU teams and support Service Desk
• Provide technical guidance and subject matter expertise for endpoint security architecture and engineering decisions
• Planning, implementing and taking the lead in rolling out Trellix product upgrades at least once every two months on windows end user devices (laptops, workstations and VDI) and Windows and Linux servers
• Work with other IT administrators to troubleshoot incident and problems related to Trellix products
• Test and implement NATO security policies for endpoint security products.
• Optimize policies of endpoint security products to improve performance and troubleshoot performance related issues
• Work with stakeholders to ensure that configurations align with industry best practice
• Follow existing approval processes to request required exceptions
• Create appropriate SOPs and documentation
• Support the development and continuous improvement for endpoint security processes, standards and governance

Skills, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Recent knowledge and experience in implementing and managing the entire range of Trellix products (threat prevention, application control, host firewall, DLP, drive encryption, ...) on windows end user devices and windows / linux servers
• Experience with service delivery in a complex IT environment, following ITIL processes while maintaining high levels of system availability strong communication and coordination skills
• Strong root cause and problem solving skills
• Strong documentation and knowledge sharing skills
• Ability to work independently and take ownership of technical issues
• Ability to analyse security events, logs, alerts and endpoint data exchange.
• Strong analytical skills