C004891 Account Executive (CDT) (NS) - MON 14 Sep

EMW, Inc.; Brussel; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

EMW, Inc. in Brussels seeks an Account Executive (CDT) to act as the primary interface for service discussions, strategic engagements and escalations, supported by Projects Managers to ensure continuity at the operational level.

The role requires active NATO SECRET clearance, 5+ years of related experience and a strong background in project management, account management and customer relationship handling within NATO-related contexts. On-site in Brussels with full-time hours.

Qualifications

• Active NATO SECRET security clearance required.
• Degree: MSc or BSc in related subject, or equivalent with 5 years post-related experience.
• Alternative qualifications with military operations experience considered.
• Demonstrated knowledge of Project and Service Management principles.
• Account Management experience in a NATO-context is desirable.
• Experience in project management and in-service support planning and operations.
• Experience with development or sustainment of major Command and Control systems.
• Experience in management and promotion of service proposals.
• Proven knowledge of Customer Relationship Management.
• Excellent oral and written communication, briefing and reporting skills.
• Proficient with Microsoft Office and planning tools.

Responsabilités

• Own the business intake and monitor the Price Proposal development for PoW and UCR.
• Manage, monitor, understand, and communicate progress to sponsors throughout the project lifecycle.
• Participate in regular review meetings about PoWs, UCRs and CRFs project status.
• Facilitate and monitor the Project Highlight Reporting process, including project closure.
• Ensure timely release of Project Highlight Reports.
• Coordinate with customer to ensure POs are timely received.
• Coordinate with Finance to ensure invoices are issued based on agreements.
• Manage relationships with sponsors and NCIA stakeholders for issue resolution.
• Address sponsor and customer requests ensuring proper NCIA assignment and timely response.

Connaissances

NATO SECRET clearance

Advanced degree + 5 yrs experience

Military operations experience as an x

Project and Service Management

Account Management in NATO context

Project management & in-service: plan

C2 systems development or sustainment

Service proposals management

Customer Relationship Management

Strong briefing & writing skills

Microsoft Office & planning tools

Formation

MSc or BSc in related subject

Outils

Microsoft Office

Planning tools

Description du poste

Deadline Date: Monday 14 September 2026

Requirement: Account Executive (CDT)

Location: Brussels, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 418

Required Start Date: 20 October 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

The Account Manager (AM) will serve as customer primary interface for service discussions, strategic engagement, and escalations, supported by the Projects Managers who ensure continuity at the operational level. This combined approach provides consistency, foster efficiencies, and ensures alignment across central and local roles.

Deliverables:

• Accountable for the business intake and monitoring of the Price Proposal development for PoW and UCR.
• Manage, monitor, understand, and communicate to sponsors the progress on request processing, all through the project lifecycle.
• Participate in regular review meetings about the PoWs and UCRs and CRFs project status.
• Facilitate and monitor the Project Highlight Reporting process, including the project closure.
• Ensure the timely release of the Project Highlight Reports.
• Coordinate with customer to ensure the POs are timely received.
• Coordinate with Finance team to ensure invoices are issued based on agreements.
• Manage relationships and engage with both sponsors and relevant NCIA stakeholders for the resolution of issues should they arise.
• Address requests from sponsors and customer representatives ensuring proper NCIA assignment and timely response.

Skills, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Master of Science (MSc or a Bachelor of Science (BSc) degree or any other relevant Bachelor education at a nationally recognized/certified University in a related subject with 5 years post related experience;
• Or exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this post, or with a military experience on operations;
• Demonstrable knowledge and experience of Project and Service Management principles and execution in a similar organization or environment;
• Knowledge and experience of Account Management in a business or military organization that is relevant in the NATO context is desirable;
• Knowledge and experience in project management and in-service support planning and operations in a business or military organization that is relevant in the NATO context;
• Knowledge and experience involving the development or acquisition, implementation and sustainment of major Command and Control systems and/or programmes;
• Experience in the management, preparation and promotion of service proposals;
• Proven knowledge and understanding of Customer Relationship Management;
• Proven ability to effectively communicate orally and in writing with excellent briefing and presentation skills and the ability to produce clear and concise reports;
• Proven experience in the use of computer-based support tools with an emphasis on Microsoft Office and planning tools;