Become a Freelance Luxury Brand Evaluator - Brussels, BE

CXG; Ukkel; On-site; EUR 34,440 - 68,880; Part time

Job summary

CXG is looking for mission-based Customer Experience Evaluators to enhance the luxury brands experience. As a freelance evaluator, you can perform various luxury evaluations per month and provide valuable feedback through questionnaires.

This role is ideal for individuals who are existing clients of luxury brands and passionate about customer experiences. You will conduct discreet evaluations in-store, online or both, ensuring complete objectivity in your assessments.

Qualifications

• Must be 18 years or older.
• Existing client of premium and luxury brands.
• Not contractually engaged with any retail brands.

Responsibilities

• Conduct discreet evaluations of luxury brands.
• Provide objective feedback about your experiences.
• Complete questionnaires after each evaluation.

Skills

Detail-oriented

Organizational skills

Customer experience passion

Observant

Reliability

Job description

Overview

Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission‑based Customer Experience Evaluators who are existing luxury brand customers.

Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.

As a freelance luxury brand evaluator you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high‑end jewelry to cosmetics, luxury watches, automotives, and more.

Responsibilities

• Conduct discreet evaluations of your favorite luxury brands in‑store, online, or sometimes both
• Provide objective feedback about your experiences
• Choose assignments that align with your profile and interests
• Complete questionnaires after each evaluation
• Comply with all given project objectives and special requirements from the luxury brand we represent

Requirements

• Must be 18 years or older
• Existing client of premium and luxury brands
• Not contractually engaged with any retail brands, to maintain integrity
• Punctual, organized, detail‑oriented, reliable
• Observant, passionate about customer experience
• No prior experience needed, we look for honest feedback from real customers