Assistant Manager - Wijnegem, Hollister

Abercrombie & Fitch Co.; Wijnegem; Sur place; EUR 40 000 - 52 000; Plein temps

Résumé du poste

Abercrombie & Fitch Co. Belgium seeks an Assistant Manager who blends business strategy, operations, creativity and people leadership to drive sales and exceptional customer service.

The role oversees daily store operations, opening/closing routines and inventory control to ensure smooth, compliant processes. You will lead floorset updates, product knowledge, coaching, staffing and training, drive scheduling and payroll, and represent the brand with its culture and values, with opportunities to

Qualifications

• Experience managing daily store operations.
• Strong customer service focus.
• Ability to lead and develop staff.

Responsabilités

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom; ensure customer service and operations.
• Conduct staffing, scheduling and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and inventory control.
• Operate POS systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify company culture and values.

Connaissances

Customer service

People management

Sales-driven

Operations management

Staff development

Description du poste

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.