Application Analyst / IT Support

Editx; Antwerpen; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Editx in Antwerp, Belgium is seeking an Application Support Analyst to strengthen its IT Applications team. You will provide first-line support to end users, analyze incidents, and manage business applications while contributing to continuous improvement of processes.

You will follow up on change requests, software updates and application enhancements, and collaborate with stakeholders across multiple sites to optimize reporting and data management.

Responsabilités

• Provide first-line support to internal users for business applications.
• Analyze and resolve application-related incidents, escalating where necessary.
• Manage and maintain business applications.
• Follow up on change requests, software updates, and application improvement initiatives.
• Contribute to reporting, data management, and process optimization projects.
• Collaborate with internal stakeholders and external partners across multiple sites.
• Support continuous improvement initiatives within the IT applications environment.

Description du poste

Overview

Our client is a fast-growing Belgian company operating in the food industry. To support its continued growth and digital transformation, we are currently looking for an Application Support Analyst to strengthen their IT Applications team.

This is an excellent opportunity for a hands-on professional who enjoys working closely with end users, optimizing business applications, and contributing to the continuous improvement of business processes.

Responsibilities

• Provide first-line support to internal users for business applications.
• Analyze and resolve application-related incidents, escalating where necessary.
• Manage and maintain business applications.
• Follow up on change requests, software updates, and application improvement initiatives.
• Contribute to reporting, data management, and process optimization projects.
• Collaborate with internal stakeholders and external partners across multiple sites.
• Support continuous improvement initiatives within the IT applications environment.