AML/KYC Regulatory Operations Specialist - Hybrid

ERGO INSURANCE (Belgium); Ukkel; Hybride; EUR 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Year-end bonus

Hospital insurance

Pension plan

Public transport reimbursement

Meal vouchers

Eco cheques

Gift voucher

Sectoral bonuses

Corporate group bonus

Internet allowance

Telework allowance

Holiday scheme

Flexible hours

Résumé du poste

ERGO Insurance Belgium is seeking a Customer Service Agent for Regulatory Operational Management (ROM) to support AML/KYC, CRS/FATCA, GDPR controls.

You will review processes, perform quality checks, and document findings as part of the first line of defense. A bachelor’s degree and 5 years in AML/KYC are required, with fluency in English and French or Dutch. The role offers Brussels-based hybrid work and a competitive benefits package.

Qualifications

• Bachelor's degree or diploma equivalent in experience.
• Five years of AML/KYC/CRS & FATCA experience or similar.
• Fluent in English and French or Dutch with good understanding of the other.

Responsabilités

• Ensure tasks by Customer Services comply with regulations, laws, internal procedures and policies.
• Perform control checks and quality reviews to identify gaps and non-compliance.
• Document findings, prepare control reports, and track corrective actions.
• Optimize processes and controls, propose corrective and preventive actions.
• Conduct periodic KYC reviews based on client risk profiles.
• Prepare detailed reports for atypical situations for second line analyses.

Connaissances

AML/KYC knowledge

Regulatory compliance

Data analysis

Power BI

SAS Enterprise

Office tools

Formation

Bachelor's degree or diploma equivalent

Outils

Power BI

SAS Enterprise

Description du poste

ERGO Insurance Belgium is seeking a Customer Service Agent for Regulatory Operational Management (ROM) to support AML/KYC, CRS/FATCA, GDPR controls.

You will review processes, perform quality checks, and document findings as part of the first line of defense. A bachelor’s degree and 5 years in AML/KYC are required, with fluency in English and French or Dutch. The role offers Brussels-based hybrid work and a competitive benefits package.