Account Manager NL/FR

IBGraf; Luik; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Company car

Meal vouchers

Commissions

Job summary

IBGraf Group is seeking a bilingual Dutch-French Account Manager to strengthen our SME and fiduciary client base from offices in Hoeilaart, Hasselt, Wavre or Liège.

You will manage an existing portfolio (BOB, Winbooks, Horus), develop new business in Brussels and Flanders, and work with a cross-functional team to tailor solutions.

Qualifications

• Dutch-speaking with good knowledge of French (C1)
• Three-year degree in IT management, accounting, or international trade, or equivalent
• First sales experience, ideally in management and accounting software
• Accurate, a good listener, organized, and a good team spirit
• Ability to manage a client relationship end-to-end (follow-up, disputes, prospecting, contract negotiations)

Responsibilities

• Managing a portfolio of existing clients (BOB, Winbooks, Horus) and growing activities in Brussels and Flanders
• Setting up a dynamic prospecting plan for SMEs and fiduciaries
• Ensuring follow-up and loyalty of the existing client base (handling requests, product presentations)
• Organizing client appointments and working closely with the pre-sales team
• Executing and following up on marketing campaigns with the internal team
• Participating in trade fairs, seminars, workshops, and business meetings

Skills

Dutch language

French language

Sales experience

Client relationship

Team player

Education

3-year degree in IT management, accounting, or international trade

Tools

Accounting software

CRM tools

Job description

We are looking for a bilingual French-Dutch Account Manager for IBGraf Group.

Looking for a new professional challenge within a dynamic company and a warm team? Don't miss this opportunity!

• Work from the IBGraf office of your choice: Hoeilaart, Hasselt, Wavre or Liège
• Dutch-speaking, with a good knowledge of French
• An existing client portfolio (BOB, Winbooks, Horus) and growth in Brussels and Flanders
• Permanent contract in a team that supports SMEs and fiduciaries

The DNA of IBGraf Group

At IBGraf Group, our mission is to transform business management with advanced technological solutions. We support our clients with the tools, agility, and essential technical and human skills to stimulate their growth. Our strength lies in our close-knit team, focused on its mission, which implements automated management solutions adapted to each unique case.

What do we expect from you?

As an Account Manager, you play a key role in our growth in important markets such as Brussels and Flanders. You are the face of our solutions and help our clients turn their challenges into opportunities thanks to your expertise and strategic advice.

Your Tasks Include

• Managing a portfolio of existing clients (BOB, Winbooks, Horus) while developing our commercial activities in Brussels and Flanders.
• Setting up a dynamic prospecting plan for a specific target group (SMEs and fiduciaries).
• Ensuring the follow-up and loyalty of the existing client base (handling requests, product presentations).
• Organizing client appointments and working closely with the pre-sales team.
• Executing and following up on marketing campaigns in consultation with the internal team.
• Participating in trade fairs, seminars, workshops, and business meetings.

Your Skills

• You speak perfect Dutch and have a very good knowledge of French (minimum C1 level).
• You have a 3-year degree in IT management, accounting, or international trade, or equivalent.
• First sales experience, ideally in management and accounting software, is an advantage.
• You are accurate, a good listener, organized, and have a good team spirit.
• You have good proficiency in managing a client relationship as a whole (follow-up, dispute management, prospecting, contract negotiations).

The Extra Assets That Earn Points

• Knowledge of English is a plus.
• Experience with accounting and management software is appreciated.
• Company car, meal vouchers, commissions

Why is this job great?

This position offers you the opportunity to thrive in a positive and motivating professional environment, while developing new skills and taking on great challenges. And let's be honest, we are all really very nice!