Account Manager - Mobility Sector

Jobat; Brussel; Sur place; EUR 50 000 - 65 000; Plein temps

Résumé du poste

Jobat is looking for an experienced Account Manager for the Mobility Sector in Brussels. The role involves signing and managing contracts with partners, ensuring quality and compliance. You'll also handle customer feedback and conduct analytics related to service profitability and experience.

Ideal candidates should possess strong communication skills and a background in urban mobility. This position plays a crucial role in maintaining partnerships and delivering a high-quality experience to clients.

Responsabilités

• Sign and manage contracts with partners, ensuring quality, compliance and pricing terms.
• Manage customer feedback relating to service quality.
• Conduct analytics including: action plans, number analysis, profitability & follow-up.
• Ensure the profitability of each partnership & ensure a positive experience.

Description du poste

The client is one of the leading urban mobility partners in Belgium.

It is known for serving both individual passengers and corporate clients, with solutions (including eco-friendly options) tailored to business travel needs.

With decades of experience, it has built a strong reputation for reliability, safety, and accessibility.

Jobomschrijving

The Account Manager - Mobility Sector will have the following responsibilities :

• Sign and manage contracts with partners, ensuring quality, compliance and pricing terms.
• Manage customer feedback relating to service quality
• Analytics including: action plans, number analysis, profitability & follow-up (margins, costs, volumes, etc).
• Ensure the profitability of each partnership & ensure a positive experience.