Zone Manager (3IC): Lead from the Floor, Deliver Magic

Mecca Brands; Newcastle-Maitland; On-site; AUD 70,000 - 85,000; Full time

Benefits offered by this job

World-class education opportunities (–

Job summary

MECCA Brands in Kotara, NSW, seeks a Zone Manager (3IC) for a full-time position (38 hours per week). You’ll lead on the shop floor, champion customer experiences and coach a high-performing team to deliver MECCA magic daily.

Responsibilities include supporting management to deliver exceptional experiences, leading from the front, and motivating the team to achieve KPIs while upholding MECCA values. Availability for late evenings and weekends is required.

Qualifications

• Experience leading large retail teams.
• Passion for exceptional customer service and MECCA magic moments.
• Ability to provide constructive feedback to develop team members.

Responsibilities

• Support the Management Team to deliver exceptional customer experiences in-store.
• Lead from the front; drive success through clear communication and upskilling the team.
• Engage and motivate the team to meet KPIs and uphold MECCA values.

Skills

Retail leadership

Customer service

Team coaching

Communication

Job description

MECCA Brands in Kotara, NSW, seeks a Zone Manager (3IC) for a full-time position (38 hours per week). You’ll lead on the shop floor, champion customer experiences and coach a high-performing team to deliver MECCA magic daily.

Responsibilities include supporting management to deliver exceptional experiences, leading from the front, and motivating the team to achieve KPIs while upholding MECCA values. Availability for late evenings and weekends is required.