Youth Worker/Team Member - Stanthorpe/Warwick (October Intake)

Services; Rockhampton Regional; On-site; AUD 70,000 - 100,000; Part time

Benefits offered by this job

On-call support

Salary packaging

Training & development

Career advancement

EAP counselling

QLeave long service leave

Job summary

Family Centered Support Services is seeking Team Members for Permanent Part-Time and Casual roles to support Children and Young People in Residential Out-of-Home Care on rural properties. The team focuses on a technology-reduced model of care and involves shift work, including sleepovers, with six-figure earnings potential based on full-time equivalence.

Benefits include comprehensive induction, TCI training, on-call support, salary packaging to reduce taxable income, career progression, and

Qualifications

• Strong written and verbal communication skills.

Responsibilities

• Support Children and Young People in Residential Out-of-Home Care.
• Assist with daily care and life-skill development.
• Develop and maintain documentation and progress reports.
• Engage with stakeholders and report on outcomes.
• Deliver training and support under Therapeutic Crisis Intervention (TCI) guidelines.

Job description

Respect | Integrity | Quality | Engagement | Emotional Intelligence

Now hiring Permanent Part-Time & Casual Team Members – Start Date: 12 October 2026

Permanent Part-Time Contracts of up to 48 Hours per fortnight available

About Us

At Family Centered Support Services, we provide a range of services to children, young people, and families, including respite care, in-home support, and residential out-of-home care. We believe children belong with their families whenever it is safe and possible, and we work closely with the Department of Child Safety and the families to address the root causes of challenging behaviours and support positive change.

About The Role

As a Team Member, you’ll play a vital role in supporting Children and Young People living in Residential Out-of-Home Care at our therapeutic, rural properties, where we focus on a technology-reduced model of care. Your main responsibilities will include engaging with and supporting Children and Young People who exhibit challenging behaviours, helping them achieve their social, educational, cultural, and emotional goals. You’ll also oversee their daily care.

Our mission is to equip Children and Young People with new coping strategies and pro-social behaviors to help them transition to a forever home.

Daily Tasks May Include

• Providing hands‑on support in teaching life skills to our Young People, such as cooking, cleaning, budgeting, completing homework, personal care, booking and attending appointments, participating in sports, and engaging in schooling
• Developing support documentation, including Positive Behaviour Support Plans and progress reports
• Assessing and supporting the developmental progress of our Young People
• Liaising with and reporting to stakeholders to share information, contribute to planning, and ensure desired outcomes are achieved
• Creating activity plans and facilitating community engagement for the Young Person
• Safely supporting behaviours using Therapeutic Crisis Intervention (TCI) techniques

• Competitive salary range of $70,000 - $100,000 per annum + superannuation (based on full‑time potential)
• Comprehensive induction and Therapeutic Crisis Intervention (TCI) training
• 24/7 dedicated on‑call support
• Access to Not‑for‑Profit salary packaging to lower your taxable income
• Be part of a rapidly growing learning organisation
• Above‑award remuneration, including penalties and allowances
• Work vehicle and meals provided during shifts
• Opportunities for career advancement
• Ongoing training, development, and support
• Access to Employee Assistance Program counselling services
• QLeave portable long service leave contributions

• Current Australian Driver's Licence (must be Open or P2)
• Minimum Certificate IV in Child, Youth and Family Intervention or equivalent (or actively working towards it)
• Availability for shift work (24‑hour model), including weekdays, weekends, and sleepovers as scheduled
• Approved Licensed Care Service (LSC) check through the department, or ability to obtain one
• Current Paid Blue Card or willingness to obtain one
• Current First Aid and CPR certificates, or willingness to obtain them
• Flexibility to meet the organisation's needs
• Ability to prioritise tasks and work under pressure to meet specific timeframes and targets
• Excellent written and verbal communication skills, including documentation, organisation, and reporting
• Proficient computer skills, particularly in Microsoft Office Suite
• Provide two recent professional references

Must be available to attend 8 days of mandatory paid training delivered across 2 weeks in Brisbane prior to commencement.

Eligible employees may receive accommodation, meal allowances, and kilometre reimbursement in accordance with organisational policies.*

• Understanding of trauma‑informed practices
• Previous Therapeutic Crisis Intervention (TCI) training
• Completion of Hope & Healing modules
• Experience working directly with children and families in a support role
• Current Licensed Care Service (LCS) check through the Department
• Flexible, adaptable, and eager to learn

We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, as part of our commitment to building a diverse and inclusive workforce that reflects the communities we serve.

For further information about this role or other employment opportunities, please reach out to our HR Team at [e-mail]