Youth Support Practitioner

CRCS; Australian Capital Territory; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounted early education and care

15 days personal leave pro rata

17.5% annual leave loading

Salary packaging up to $15,900

Up to 3 additional leave days

Employee Assistance Program

Job summary

Capital Region Community Services (CRCS) in Belconnen Youth Centre, Canberra, is seeking a Youth Support Practitioner to work with young people aged 10–25 through outreach, programs, casework and individual support.

You will join a collaborative team delivering inclusive, trauma‑informed services that help young people build confidence, access housing, education and health supports, and strengthen connections within the community.

Qualifications

• Bachelor or Master of Social Work from an Australian accredited university.
• Eligibility for membership with the Australian Association of Social Workers (AASW).
• Experience working with young people facing complex challenges.

Responsibilities

• Provide support and direction to the Youth Engagement Team.
• Deliver intake, assessment and support planning.
• Conduct outreach to engage vulnerable or disengaged young people.
• Deliver youth programs, activities and drop-in sessions.
• Build relationships with schools and other services.
• Assist with housing, health, education and employment access.
• Maintain accurate records and contribute to outcomes.

Skills

Strong communication

Relationship building

Trauma‑informed practice

Caseload management

Education

Bachelor or Master of Social Work

Job description

Capital Region Community Services (CRCS) is seeking a dedicated Youth Support Practitionerto join our Youth Engagement Team. This is an exciting opportunity to work with vulnerable and at-risk young people aged 10-25, helping them build confidence, strengthen connections, and access the support they need.

About the Role

Based at the heart of Belconnen, at the Belconnen Youth Centre, you will work directly with young people through outreach, youth programs, casework, and individual support. You'll be part of a collaborative team committed to creating safe, inclusive, and empowering spaces where young people can grow and succeed.

Key responsibilities include:

• Provide support and direction to the Youth Engagement Team to support children and young people aged 10-25 within the Capital Region
• Providing support, advocacy and short-term casework to young people
• Conducting intake, assessment and support planning
• Delivering outreach to engage young people who may be vulnerable or disengaged
• Facilitating youth programs, activities and drop-in sessions
• Building strong relationships with schools, community organisations and other support services
• Support young people to access housing, health, education, employment and other specialist services
• Maintaining accurate records and contributing to program outcomes and evaluation

About You

To be successful in this role, you will have:

• A Bachelor or Master of Social Work from an Australian accredited university
• Eligibility for membership with the Australian Association of Social Workers (AASW)
• Experience working with young people facing complex challenges
• Strong communication and relationship-building skills
• A commitment to strengths-based, trauma-informed and youth-centred practice
• The ability to work collaboratively while also managing your own workload
• A current driver's licence and access to a reliable vehicle
• A current First Aid Certificate is required.

Join Us

We are a supportive and inclusive workplace with excellent conditions, including:

• Discounted early education and care program services
• 15 days personal leave (pro rata) and 17.5% annualleave loading
• Access to salary packaging up to $15,900 (increaseyour take home pay!)
• Up to3 additional leave days between Christmas and New Year
• Commitment to supporting your professional development.
• Access to our Employee Assistance Program.

Diversity

We encourage applications from all backgrounds. These include, but are not limited to:

• Aboriginal and Torres Strait Islander people
• LGBTIQ+
• Those from culturally and linguistically diverse backgrounds
• Carers
• People with lived experience of disability.

About CRCS

Our organisation offers a diverse range of service offerings designed to support parents, caregivers, and education services in nurturing, supporting, and raising healthy, vibrant, and happy children and young people. The services provided include parent/carer education, support groups, early education support, targeted interventions for families and children, evidence-based therapeutic programs, and supported/targeted playgroups. Our employees will work collaboratively as a team to deliver tailored services across these programs, ensuring the best outcomes for all involved.

Our Commitment

CRCS is a Child Safe Organisation and is committed to protecting and promoting the rights, safety and wellbeing of children and young people. We welcome applications from people of diverse cultural backgrounds, identities, abilities and experiences.

CRCS has zero tolerance for child abuse and are committed to ensuring the safety and wellbeing of all young children and young people. As part of our commitment to child safeguarding, all employees are required to comply with our child safe policies and mandatory reporting requirements. Applicants will be required to demonstrate their commitment to child safety and undergo rigorous screening processes, including Working with Children Check (WWCC) and/or Working with Vulnerable People (WWVP) checks.