Facilitator-Casual

Capital Region Community Services; Canberra; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Discounted services for families

Salary packaging options

Professional development

Employee Assistance Program

Job summary

Capital Region Community Services (CRCS) is seeking enthusiastic and adaptable Facilitators to join our Youth Engagement and Involve Programs on a casual basis. You will support young people, older adults and community members through creative, recreational, educational and social activities that build confidence, wellbeing and community connection.

Based at the Belconnen Youth Centre, Belconnen Community Centre and other Canberra locations, you will help deliver group programs, support

Qualifications

• Experience facilitating programs, activities or group-based services.
• Ability to communicate with empathy and professionalism.
• Commitment to diversity, inclusion and person-centred practice.

Responsibilities

• Facilitate engaging group activities for young people, older adults and community participants.
• Support participants one-on-one and in groups to encourage participation and inclusion.
• Build positive relationships and model respectful behaviour.
• Manage group dynamics and respond calmly to challenging situations.
• Maintain accurate participant notes and documentation.
• Identify and report risks, incidents and safety concerns.
• Contribute to a safe, fun, inclusive environment aligned with CRCS values.

Skills

Facilitating programs

Communication & empathy

Diversity & inclusion

Documentation & records

Relationship-building

Engagement with youth

Education

Qualifications in youth work / community services

First Aid & CPR

Mental Health First Aid

Job description

MAKE YOUR NEXT CAREER MOVE A GREAT ONE AND JOIN US!

CRCS is always looking for extraordinary people who want to share their knowledge and experience to contribute to achieving our vision of an inclusive and connected community.

Job Category: Community Services and Development

Do you enjoy helping people connect, grow and thrive? Are you passionate about supporting young people and community members to participate in meaningful, engaging and inclusive activities?

Capital Region Community Services (CRCS) is seeking enthusiastic and adaptable Facilitators to join our Youth Engagement and Involve Programs on a casual basis. In this rewarding role, you'll support young people, older adults and community members through creative, recreational, educational and social activities that build confidence, wellbeing and community connection.

About the Role

As a Facilitator, you will work as part of a supportive team delivering group-based programs from the Belconnen Youth Centre, Belconnen Community Centre, community locations across Canberra, and on excursions.

Our Youth Engagement Program supports young people aged 10-25 years, helping them build life skills, resilience and connections while navigating their journey to adulthood. Our Involve Program provides engaging activities and experiences that support the wellbeing and social inclusion of older adults and community participants.

Every day is different, and you'll play a key role in creating safe, welcoming and inclusive environments where participants feel valued, respected and empowered.

What You'll Be Doing

• Facilitating engaging group activities for young people, older adults and community participants
• Supporting participants one-on-one and in groups to encourage participation and inclusion
• Building positive relationships and acting as a positive role model
• Managing group dynamics and responding appropriately to challenging situations
• Supporting participants' wellbeing, goals and community connections
• Maintaining accurate records and participant notes
• Identifying and reporting risks, incidents and safety concerns
• Contributing to a safe, fun and inclusive environment aligned with CRCS values
• Working collaboratively with colleagues to achieve program outcomes

Desired Skills and Experience

About You

You are someone who:

• Enjoys working with people from diverse backgrounds
• Has experience facilitating programs, activities or group-based services
• Can build rapport quickly and communicate with empathy and professionalism
• Is confident supporting participants with varying needs and abilities
• Demonstrates sound judgement and the ability to respond calmly in challenging situations
• Values diversity, inclusion and person-centred practice
• Is organised, reliable and committed to delivering high-quality services
• Relevant qualifications and/or experience in youth work, community services, aged care or a related field
• Current ACT Working with Vulnerable People (WWVP) registration
• Current driver's licence and access to a registered, roadworthy and comprehensively insured vehicle
• Ability to obtain and maintain a National Criminal History Check
• Strong communication and interpersonal skills
• Experience facilitating activities or group programs
• Ability to maintain accurate documentation and administrative records
• Commitment to the values and vision of CRCS

Desirable Qualifications and Experience

• First Aid and CPR Certificate
• Mental Health First Aid
• Training in counselling or related disciplines
• Qualifications in Community Services, Youth Work, Social Welfare, Aged Care or similar
• Experience in arts, crafts, drama, music, photography or other creative activities
• Knowledge of local ACT and NSW community services
• Understanding of mental health and wellbeing supports for young people

We are a supportive and inclusive workplace with excellent conditions, including

• Discounted early education and care program services
• 15 days personal leave (pro rata) and 17.5% annualleave loading
• Access to salary packaging up to $15,900 (increaseyour take home pay!)
• Up to3 additional leave days between Christmas and New Year
• Commitment to supporting your professional development.
• Access to our Employee Assistance Program.

Diversity

We encourage applications from all backgrounds. These include, but are not limited to:

• Aboriginal and Torres Strait Islander people
• LGBTIQ+
• Those from culturally and linguistically diverse backgrounds
• Carers
• People with lived experience of disability.

About CRCS

Our organisation offers a diverse range of service offerings designed to support parents, caregivers, and education services in nurturing, supporting, and raising healthy, vibrant, and happy children and young people. The services provided include parent/carer education, support groups, early education support, targeted interventions for families and children, evidence-based therapeutic programs, and supported/targeted playgroups. Our employees will work collaboratively as a team to deliver tailored services across these programs, ensuring the best outcomes for all involved.

CRCS has zero tolerance for child abuse and are committed to ensuring the safety and wellbeing of all young children and young people. As part of our commitment to child safeguarding, all employees are required to comply with our child safe policies and mandatory reporting requirements. Applicants will be required to demonstrate their commitment to child safety and undergo rigorous screening processes, including Working with Children Check (WWCC) and/or Working with Vulnerable People (WWVP) checks.

If you'd like to discuss the role or get a copy of the Position Description, please do not hesitate to contact Sisa Gugu at [e-mail], alternatively the People and Culture team, at [e-mail].