yd. Rockhampton - Retail Assistant, QLD

Retail Apparel Group; Rockhampton Regional; On-site; AUD 42,000 - 48,000; Part time

Job summary

yd. Australia is seeking a casual team member to guide customers through their style journey on the shop floor. You will bring energy, confidence, and a customer-first mindset to every interaction, helping shoppers find outfits and ensuring a positive in-store experience.

You will be expected to perform well against KPIs and targets, stay open to feedback, and grow your skills in a fast-paced retail environment. This role emphasizes teamwork, motivation, and delivering exceptional service daily.

Qualifications

• Previous experience in customer service.
• Confident in conversating and building rapport with customers.
• Able to meet and exceed KPIs and individual targets.
• Desire to challenge yourself to succeed & grow.

Responsibilities

• Provide an exceptional customer experience to each and every customer.
• Bring your energy, vibe and own our shop floor.
• Be honest and candid at all times.
• Be confident working with KPIS and individual targets.
• Open to feedback and have a willingness to develop and grow your skillset and knowledge.
• Be self-motivated and driven with the desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills

Customer service

Rapport building

KPI targets

Self-motivation

Team player

Job description

Come work atyd.Australia., a leading menswear brand in the retail industry.

We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dance floor.

Our philosophy is pretty simple: we believe every night should end with a good story.

We are looking for a casual team member that is passionate about taking our customers on that journey to their next outfit.

As a yd. Team member you will:

• Provide an exceptional customer experience to each and every customer.
• Bring your energy, vibe and own our shop floor.
• Be honest and candid at all times.
• Be confident working with KPIS and individual targets.
• Need to be open to feedback and have a willingness to develop and grow your skillset and knowledge.
• Be Self-motivated and driven with the desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills required:

• Previous experience in customer service.
• Confident in conversating and building rapport with customers.
• Have demonstrated the ability to meet and exceed KPIs and individual targets.
• A strong desire to challenge yourself to succeed & grow.