yd. Rockhampton - Retail Assistant, QLD

Yd. Pty; Rockhampton Regional; On-site; AUD 30,307 - 41,328; Part time

Job summary

yd. Australia is seeking a casual team member to guide customers on their style journey and deliver first-class service on the shop floor. You will be energetic, approachable, and ready to grow with the brand as you help customers find outfits that fit their style goals.

Join a leading menswear retailer that values candor, motivation, and teamwork. This role offers on-site hours and opportunities to develop skills while meeting individual KPI targets.

Qualifications

• Previous experience in customer service.
• Confident in conversing and building rapport with customers.
• Meeting and exceeding KPIs and individual targets.
• Desire to challenge yourself to succeed and grow.

Responsibilities

• Provide an exceptional customer experience to each and every customer.
• Bring energy and own the shop floor.
• Be honest and candid at all times.
• Be confident working with KPIs and individual targets.
• Be open to feedback and develop your skills and knowledge.
• Be self-motivated and driven with a desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills

Customer service

Rapport building

KPI targets

Job description

YD-410 YD ROCKHAMPTON, SHOP 204 STOCKLAND ROCKHAMPTON, NORTH ROCKHAMPTON QLD, Queensland, Australia

Posted Tuesday 21 July 2026 at 2:00 pm

Come work at yd. Australia, a leading menswear brand in the retail industry.

We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style‑conscious guy and will give you the confidence to go from desk to dancefloor.

Our philosophy is pretty simple: we believe every night should end with a good story.

We are looking for a casual team member that is passionate about taking our customers on that journey to their next outfit.

As a yd. Team member you will:

• Provide an exceptional customer experience to each and every customer.
• Bring your energy, vibe and own our shop floor.
• Be honest and candid at all times.
• Be confident working with KPIS and individual targets.
• Need to be open to feedback and have a willingness to develop and grow your skillset and knowledge.
• Be self‑motivated and driven with the desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills required:

• Previous experience in customer service.
• Confident in conversating and building rapport with customers.
• Have demonstrated the ability to meet and exceed KPIs and individual targets.
• A strong desire to challenge yourself to succeed & grow.

If all the above sounds like you and the brand you want to be a part of, hit the Apply Now button.

We look forward to receiving your application!