Yardi Support Analyst

Greystar (International); Sydney; On-site; AUD 85,000 - 105,000; Full time

Job summary

Greystar APAC is seeking a Yardi Finance specialist to join our Technology and Property Systems team in Sydney. You will transition from Property Accounting/Finance into a systems-support role, becoming the go-to expert for Yardi Finance modules and data integrity.

You’ll work hands-on with Voyager Core Financials, Bank Book and Job Cost, with on-the-job training provided. This 12-month fixed-term, full-time position offers mentoring and growth in a global property platform.

Qualifications

• Degree in Accounting, Finance, Commerce or related discipline.
• Experience in Property Accounting, Accounting, or AP/AR in Real Estate - Build-to-Rent or Student Accommodation highly regarded
• Hands-on Yardi experience. Voyager Core Financials, Bank Book and Job Cost essential; CRM Flex or YPP a bonus
• Strong understanding of accounting principles, financial controls and reconciliation processes
• Strong analytical and problem-solving skills, with genuine curiosity about systems and technology
• Excellent communication and stakeholder management skills
• No prior IT support or ServiceNow experience required, training and mentoring provided

Responsibilities

• Provide Level 1 and Level 2 support for Yardi Finance-related incidents, issues and service requests
• Investigate and resolve issues across bond processing, payment and BECS-related processes, and bank book reconciliation
• Support Yardi finance modules including Accounts Payable, Accounts Receivable, General Ledger, Job Cost and Bank Book
• Assist with financial reconciliations, data validation and month-end troubleshooting
• Support financial data integrity and process compliance across the Yardi platform
• Participate in System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Document workarounds and resolutions in the shared knowledge base
• Progressively build Yardi administration skills including user setup, access management, system configuration, with on-the-job training provided

Skills

Property accounting

Finance

Yardi Voyager

Analytical skills

Communication

Education

Bachelor's degree in Accounting/Finance

Tools

Voyager Core Financials

Bank Book

Job Cost

CRM Flex

Job description

Backed by the scale and resources of a global leader in rental living, Greystar APAC has the energy of a true scale-up - growing fast, building the team, and raising the bar for rental living in Australia.

Based in our premium purpose-built office in Martin Place (private gym, games room and breakout spaces included, right above the metro), you'll join at an exciting moment of growth, backed by extensive well-being benefits, tailored learning pathways and a culture where your contribution genuinely matters.

Opportunity Overview:

This is a newly created role, born out of genuine growth in our Technology and Property Systems team, and a great moment to get in early and make it your own.

We're looking for someone with a Property Accounting or Finance background who's ready to trade the ledger for the ticket queue. You'll bring hands-on Yardi experience and solid accounting fundamentals; the technical Yardi admin and systems support skills come with full on the job training, mentoring and support.

This role is genuinely more about being a Yardi Finance subject matter expert who's ready to grow into systems support, than it is about arriving with deep IT experience. If you love figuring out why something's broken and enjoy being the person people turn to for answers, this is your next move.

Reporting to the Senior Business Systems Analyst (Yardi), this is a 12-month fixed-term contract, full-time, based in our Sydney office.

Key Accountabilities

• Provide Level 1 and Level 2 support for Yardi Finance-related incidents, issues and service requests
• Investigate and resolve issues across bond processing, payment and BECS-related processes, and bank book reconciliation
• Support Yardi finance modules including Accounts Payable, Accounts Receivable, General Ledger, Job Cost and Bank Book
• Assist with financial reconciliations, data validation and month-end troubleshooting
• Support financial data integrity and process compliance across the Yardi platform
• Participate in System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Document workarounds and resolutions in the shared knowledge base
• Progressively build Yardi administration skills including user setup, access management, system configuration, with on-the-job training provided

About You:

You bring a strong background in Property Accounting, Finance, Accounts Payable/Receivable or Lease Administration (finance side), and you're genuinely excited about transitioning into a Technology/IT Support career. You're a natural problem-solver who wants to know how systems work, not just process transactions, and you're ready to bring that curiosity to a growing team.

In addition, you bring:

• A degree in Accounting, Finance, Commerce or a related discipline
• Experience in Property Accounting, Accounting, or AP/AR in Real Estate - Build-to-Rent or Student Accommodation highly regarded
• Hands-on Yardi experience. Voyager Core Financials, Bank Book and Job Cost essential; CRM Flex or YPP a bonus
• Strong understanding of accounting principles, financial controls and reconciliation processes
• Strong analytical and problem-solving skills, with genuine curiosity about systems and technology
• Excellent communication and stakeholder management skills
• No prior IT support or ServiceNow experience required, training and mentoring provided

About Greystar:

Greystar is a global leader in property management, development, and investment services. With offices throughout USA, Europe, South America and Asia Pacific, Greystar operates over $315 billion of real estate across 250 markets globally and more than $78 billion of assets under management within their institutional investments' platform.

Greystar is rapidly expanding their footprint into the Australian market. With a strong pipeline of future property releases, this is an amazing opportunity to join the journey of what is set to become a major market player in Australia. Be part of our story!

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applicants from all backgrounds, identities, and abilities. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.