Yard Operative

Ritchie Brothers Auctioneers; Melbourne; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Health insurance for the family

Income protection

Life insurance (TPD)

Employee Share Purchase Plan (ESPP)

Gym membership reimbursement

Overtime paid at double time

Job summary

Ritchie Brothers Auctioneers, through IAA Australia, seeks a hands-on Yard Operative to join our Laverton North site. You will oversee vehicle and asset flow, gatehouse duties, and ensure safety and customer service excellence.

We value a customer-focused mindset, ability to work under pressure, and a valid driver’s licence. Competitive base salary with overtime paid at double time; health and insurance benefits are provided.

Qualifications

• Customer service experience required; traffic control a plus.
• Ability to solve problems and handle logistics safely.
• Customer-focused and able to interact with clients and team.
• Safety-conscious with awareness of heavy equipment risks.
• Driver's Licence required for site operations.

Responsibilities

• Perform vehicle check-in, appraising, photographing and storage of assets.
• Recover keys, license plates, and other information or objects from vehicles and store properly.
• Assist clients, assessors and transporters with on-site queries.
• Handle high volumes during peak periods while maintaining safety and quality.

Skills

Customer service

Traffic control

Problem solving

Safety awareness

Driver’s Licence

Job description

Ritchie Brothers Auctioneers - Laverton VIC

Laverton North, VIC
Competitive Salary + ALL Overtime Paid at Double Time

Yard Operative

Join IAA Australia

At IAA Australia, part of Ritchie Bros., we're proud to connect vehicle buyers and sellers through one of the world's leading automotive marketplaces. As our business continues to grow, we're looking for a hands-on, customer-focused Yard Operative to join our team in Laverton North.

This is an excellent opportunity for someone who enjoys working outdoors, thrives in a fast-paced environment, and takes pride in delivering great customer service.

About the Role

As a Yard Operative, you will play a vital role in managing the flow of vehicles and assets within our site. This hands-on role overseeing the gatehouse managing incoming and outgoing vehicle drop-offs and pickups, managing access passes, logging incoming and outgoing inventory, asset check-in via a handheld device, photographing vehicles, and storage of assets all while ensuring compliance and safety standards are met.

Key Responsibilities

• Perform vehicle check-in, appraising, photographing and storage of assets, ensuring compliance with company standards.

• Recover keys, license plates, and other information or objects from vehicles at the facility and store them in the appropriate locations at the branch

• Assist clients, assessors and transporters with on-site queries, ensuring a positive experience.

• During catastrophe periods, high volumes of assets come into yard, and so the ability to work under pressure while still providing a quality service safely is essential.

What We’re Looking For

• Experience: We are open to newcomers to the industry, however a strong background in customer service is essential and a background in traffic control is an advantage.

• Problem-Solving Ability - Experience handling logistical challenges and safety compliance.

• Customer-Focused Approach - Comfortable interacting with customers, suppliers, and team members.

• Safety Focused - Must remain alert to potential hazards associated with heavy equipment and vehicles operating in the work area.

• Driver’s Licence - Required for site operations.

What’s in it for You?

• Competitive base salary + all overtime paid at Double Time

• Comprehensive health Insurance for whole family including extras

• Insurances such as Income Protection, TPD and Life Insurance

• International and stable working environment

• Ability to opt into our ESPP (Employee Share Purchase Plan) *

• Gym membership reimbursement*

• Working for a leading-edge technology company with a global presence

Join us and be a key player in our dynamic and growing team!