Workshop Support Officer

Tamworth Regional Council; Tamworth; Presencial; AUD 55.000 - 59.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working arrangements

Descripción de la vacante

Tamworth Regional Council seeks a highly organised Workshop Support Officer to coordinate servicing, maintenance bookings and customer enquiries in a busy fleet workshop. You may come from automotive, fleet, plant or heavy vehicle backgrounds and will manage records while delivering excellent service.

The role emphasizes strong admin skills, teamwork and safety; you will support the Plant and Fleet Services team, handle registrations, and use MS Office and fleet databases to keep operations

Formación

• Strong administrative skills with attention to detail.
• Experience coordinating servicing and maintenance bookings.
• Experience in a busy workshop environment is preferred.

Responsabilidades

• Coordinating scheduled servicing, maintenance bookings and registration renewals for Council's fleet and plant assets.
• Providing clerical, administrative, reception and customer service support to the Plant and Fleet Services team.
• Managing customer enquiries and communicating maintenance and repair activities with internal stakeholders.
• Maintaining accurate records using Microsoft Office, Records Management, Finance Systems and specialist fleet management databases.
• Supporting efficient workshop operations while working collaboratively within a multi-disciplinary team environment.

Conocimientos

Customer service

Administration

Coordination

Record keeping

Microsoft Office

Educación

Certificate III in Auto Industry Parts Interpretation, Automotive Administration or similar

NSW Class C Driver Licence

WHS Construction Induction Card (White Card)

Herramientas

Fleet management databases

Descripción del empleo

• Put your automotive or plant industry knowledge to work supporting one of the region's largest and most diverse fleet operations.
• Play a vital role coordinating fleet servicing, maintenance activities and customer enquiries in a fast-paced workshop environment.
• Enjoy career development opportunities within a supportive team that values flexibility, collaboration and continuous improvement.

COULD THIS BE YOU?

We are seeking a highly organised and customer-focused professional who thrives in a busy workshop environment. You may come from an automotive, fleet, plant or heavy vehicle background and understand the importance of keeping vehicles and equipment operating efficiently and safely. With strong administrative skills and attention to detail, you can confidently manage competing priorities, coordinate servicing activities and maintain accurate records while providing exceptional customer service. You enjoy working with a wide range of stakeholders, communicating effectively and finding practical solutions to support operational outcomes. Most importantly, you are a proactive team player who takes pride in delivering quality service and contributing to the success of a high-performing workshop team.

The Workshop Support Officer is responsible for:

• Coordinating scheduled servicing, maintenance bookings and registration renewals for Council's fleet and plant assets;
• Providing clerical, administrative, reception and customer service support to the Plant and Fleet Services team;
• Managing customer enquiries and communicating maintenance and repair activities with internal stakeholders;
• Maintaining accurate records using Microsoft Office, Records Management, Finance Systems and specialist fleet management databases;
• Supporting efficient workshop operations while working collaboratively within a multi-disciplinary team environment.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED

• Certificate III in Auto Industry Parts Interpretation, Automotive Administration or similar, OR equivalent relevant experience in the motor trade industry such as a Service Advisor, Coordinator, Estimator or similar role.
• NSW Class C Driver Licence.
• WHS Construction Induction Card (White Card) or willingness to obtain.

Salary range: Grade 7 - $1,197.90 - $1,296.20 plus superannuation + 12% superannuation per week for a 35 hour work week. Salary may be negotiated based on skills, experience and your value to our organisation.

Flexible working arrangements will be considered by mutual agreement and according to operational requirements.

Shortlisted applicants will be required to undertake a Pre-employment Medical Screening including Alcohol & Other Drugs Testing.

For yourLIFESTYLE: More timein your day with flexibility for your passions, family or play! It's Worth It - Lifestyle

For ourCOMMUNITY: Helpcreate Tamworth tomorrow, leave your mark on our city. It's Worth It - Community

For yourCAREER: Boostyour career, the sky is the limit. It's Worth It - Career

ForBELONGING: Join afamily that values team spirit and genuinely cares about your wellbeing. It's Worth It - Belonging

Ourvalues guide our culture, shape how we work, and define what we stand for as anorganisation – watch now to discover if you’re aligned withwhat drives us - Tamworth Regional Council -Our Values

A GREATPLACE TO LIVE AND WORK!

ABOUT OURREGION

TamworthRegional Council proudly sits on Kamilaroi Country, the traditional lands ofthe Gomeroi people, with a large diverse workplace culture with over 650employees who are proud to service our community.

TheTamworth region is home to over 60,000 people and is a thriving economic andcultural hub in the North West of NSW. Our recently adopted plan for the futureof the region, ‘Blueprint 100’, drives strategic vision for growth as a region,as we plan for how the city and the region will sustainably accommodate apopulation of 100,000 people.

Ourpeople strive to build a great organisational culture fostering our sharedvalues of Teamwork, Equity, Accountability, Customer Orientation and Health andSafety whilst embracing the drive for excellence, innovation and respect.

Tamworthoffers an enviable lifestyle with all the conveniences and services you’dexpect from a larger city, coupled with a relaxed pace of life withopportunities to enjoy all that nature has to offer, along with being a greatplace to raise children, make long term friends and create a professionalcareer.

As thecapital of the North West region, Tamworth is home to major health andeducation centres, affordable housing options to suit all lifestyles,attractive employment and business opportunities with a robust and innovativelocal economy. In addition, the Tamworth region boasts a proud sporting culturewith world class facilities and a supporting community of clubs.

TamworthRegional Council is an Equal Employment Opportunity Employer committed tosupporting a diverse, respectful, safe and inclusive workplace. We encourageapplications from all backgrounds and ages including Aboriginal and TorresStrait Islander, LGBTIQA+, people with disabilities and other diversity groups.If you requireadditional support or any reasonable adjustments during the recruitmentprocess, please let us know during the application process.

Council iscommitted to promoting the care, protection and safeguarding of children. Tolearn more about our Commitment to Child Safety Statement and screeningprocesses, click the link below.