Workshop Repair Technician

Queensland Dental Services; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

On-the-job training

Competitive remuneration

Safe work environment

Career development

Job summary

Queensland Dental Services (QDS) is seeking a practical, hands-on Workshop Repair Technician to diagnose and repair dental equipment and handpieces brought into the workshop. Based at our Bulimba facility, you will contribute to refurbishing dental chairs and work under the guidance of the Technical Manager and specialist technicians.

You will join a team that values careful workmanship, safety and ongoing learning, with manufacturer training provided.

Qualifications

• Three years’ experience in a workshop, repair, maintenance or warehouse environment.
• Good mechanical or technical aptitude with methodical fault-finding.
• Ability to follow procedures and safely complete tasks with proper records.

Responsibilities

• Inspect, assess and repair dental equipment and handpieces received at the workshop, following established procedures and manufacturer guidance.
• Identify faults, carry out repairs and testing, and record work completed, parts used and any follow-up required in the work management system.
• Assist with refurbishment of dental chairs, including checks, repairs, preparation and testing as directed.
• Work with the Technical Manager and other technicians to prioritise workshop jobs and keep customers informed about progress.
• Handle and organise equipment and parts for repairs; keep the workshop orderly and safe.
• Support the wider technical team with equipment prep and installations as needed.
• Follow safety and equipment handling requirements and raise hazards or improvements promptly.
• Contribute to a professional customer experience through clear communication and reliable work.

Skills

Mechanical aptitude

Fault finding

Tool use

Attention to detail

Communication

Tools

Work management system

Microsoft Office

Forklift licence

Job description

Our ideal candidate is a practical, hands-on person with at least three years’ experience in a workshop, repair, maintenance or similar technical environment. They enjoy fault-finding, are confident using tools and take pride in completing careful, reliable work.

You’ll be comfortable working independently while collaborating with our Technical Manager, Operations Manager and our specialist technicians. You’ll follow technical guidance, communicate clearly, keep accurate job records and work safely. Experience repairing handpieces, dental or precision equipment, or refurbishing mechanical equipment would be an advantage, but it isn’t essential. A strong mechanical aptitude, a willingness to learn and a positive, dependable approach matter most. Manufacturer and on-the-job training will be provided.

QUEENSLAND DENTAL SERVICES

Position Description

The opportunity

QDS is looking for a practical, hands-on Workshop Repair Technician to help keep essential dental equipment in reliable working order. Based at our Bulimba facility, you will diagnose and repair equipment and handpieces brought into the workshop, and help bring quality dental chairs back to life through our refurbishment program. You will report to Derek, Technical Manager, coordinate closely with Corey, Scheduling Manager, and take technical direction from the relevant specialist technician: Jonathan for sterilisers and Brett for handpieces.

This is a varied role for someone who enjoys solving mechanical and technical problems, takes pride in careful workmanship, and wants to build specialist skills in the dental equipment industry. Manufacturer training and support from our experienced technicians will be provided where applicable.

About QDS

Queensland Dental Services (QDS) installs, maintains and repairs dental equipment for private practices and government clients across southern Queensland and Northern New South Wales. Our team brings a broad mix of technical expertise and qualifications, supported by a strong focus on customer service, safe work and continuous improvement through our quality management systems. QDS is growing and works with leading dental equipment manufacturers and suppliers.

What you will do

• Inspect, assess and repair dental equipment and handpieces received at the workshop, following established procedures and manufacturer guidance.
• Identify faults, carry out repairs and testing, and record work completed, parts used and any follow-up required in the work management system.
• Assist with the refurbishment of dental chairs, including component checks, repairs, preparation and functional testing as directed.
• Work with the Technical Manager and other technicians to prioritise workshop jobs and keep customers and field teams informed about repair progress where required.
• Help receive, handle and organise equipment and parts associated with workshop repairs; maintain an orderly and safe workshop area.
• Support the wider technical team with equipment preparation and, when needed, practical assistance for dental surgery installations.
• Follow QDS quality, work health and safety, electrical safety and equipment handling requirements, and raise hazards, defects or process improvements promptly.
• Contribute to a helpful, professional customer experience through clear communication and reliable, cost-effective work.

What you will bring

• At least three years’ experience in a workshop, repair, maintenance or warehouse environment, or equivalent hands-on technical experience.
• A strong mechanical or technical aptitude, with confidence using tools and a methodical approach to fault-finding.
• Good attention to detail and the ability to complete work safely, accurately and with appropriate records.
• A practical, self-motivated approach and the ability to work both independently and as part of a collaborative team.
• Clear communication and a professional manner when working with colleagues, field technicians and customers.
• Understanding of workplace health and safety procedures and willingness to follow QDS processes.

Helpful but not essential

• Previous handpiece, dental equipment, small appliance or precision equipment repair experience.
• Experience refurbishing equipment or working with mechanical assemblies.
• Forklift experience or a current forklift licence.
• Experience using a work management system and Microsoft Office.

What QDS offers

• A supportive, experienced team and a varied workshop role with visible results.
• Manufacturer and on-the-job training, with opportunities to develop specialist repair skills.
• A positive, collaborative workplace that values safe work, quality and continuous improvement.
• Competitive remuneration and ongoing training and development.