Works Supervisor

BGIS, Government Client; Alstonville; On-site; AUD 100,000 - 110,000; Full time

Benefits offered by this job

Laptop provided

iPhone provided

iPad provided

Uniform provided

Job summary

BGIS is seeking an experienced Works Supervisor to support residential maintenance services from Alstonville, covering Ballina to Tweed Heads. You will supervise subcontractors, liaise with tenants, and ensure works meet safety and contractual standards on a site-based, travel-heavy schedule.

The role requires a trade qualification and experience in domestic building maintenance, with strong WHS knowledge and the ability to read technical drawings.

Qualifications

• Trade qualification or technical training in a building-related discipline.
• Experience supervising and monitoring subcontractors.
• Sound understanding of WHS regulations and safe work practices.
• Ability to read and interpret technical drawings and specifications.

Responsibilities

• Oversee day-to-day delivery of maintenance services via subcontractors and internal teams.
• Communicate clearly with tenants to understand and address maintenance requirements.
• Conduct property inspections, including final inspections of completed works.
• Prepare inspection and test plans as required.
• Provide technical guidance to client personnel to support value-for-money outcomes.
• Monitor subcontractor compliance with health, safety, environmental, and quality requirements.
• Undertake regular assessments of subcontractor performance and workmanship.
• Complete audit quotas for responsive works and verify quality and tenant satisfaction.
• Report daily on work progress and completions.
• Monitor and report on financial expenditure and margin opportunities.
• Support contract KPIs and contribute to continuous improvement across the portfolio.

Skills

Communication

Interpersonal skills

Reading drawings

Scheduling

Education

Trade qualification or technical training

Job description

Works Supervisor – Alstonville (covering Ballina to Tweed Heads)

Location: Alstonville, NSW (covering Ballina to Tweed Heads)
Company: BGIS, Government Client
Employment Type: Full-Time, Permanent, On-Site / Client Sites
Salary: $100,000 – $110,000 + Superannuation
Other Information: Laptop, iPhone, iPad & Uniform Provided

We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.

About BGIS

BGIS is a global provider of integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on our collaborative and inclusive culture, and on maintaining high standards of safety, quality, and service.

Purpose of the Role

BGIS is looking for an experienced Works Supervisor to support the delivery of residential maintenance services across a large social housing portfolio, covering Ballina through to Tweed Heads. Reporting to the Contract Operations Manager, you will work closely with subcontractors, tenants, and client representatives to ensure maintenance works are completed safely, to a high standard, and in line with contractual requirements.

This is a varied, site-based role where no two days look the same. You'll be out on the road visiting properties, meeting with tenants, and supporting subcontractors to deliver quality outcomes across the Northern Rivers region.

The ideal candidate will be approachable, patient, and personable, with a trade background that helps you understand maintenance requests and provide practical guidance. You'll enjoy working with people from all walks of life, handle sensitive conversations with care and empathy, and be trusted to work independently while staying connected to a supportive team.

Key Responsibilities

• Oversee the day-to-day delivery of maintenance services through the supervision of subcontractors and self-perform teams.
• Communicate warmly and clearly with tenants to understand and address maintenance requirements.
• Conduct property inspections, including final inspections of completed works.
• Prepare inspection and test plans as required.
• Provide technical guidance to client personnel to support value-for-money outcomes.
• Monitor subcontractor compliance with health, safety, environmental, and quality requirements.
• Undertake regular assessments of subcontractor performance and workmanship.
• Complete audit quotas for responsive works, validating quality and tenant satisfaction.
• Report daily on work progress and completions.
• Monitor and report on financial expenditure and margin opportunities.
• Support contract KPIs and contribute to continuous improvement across the portfolio.

Education, Experience & Skills

• Trade qualification or technical training in a building-related discipline.
• Experience within the domestic or residential building and maintenance industry.
• Experience supervising and monitoring subcontractors.
• Sound understanding of WHS regulations and safe work practices.
• Warm and effective communication and interpersonal skills, with the ability to connect comfortably with tenants and a wide range of people.
• Experience working in social or community-facing settings, including managing sensitive conversations with care.
• Ability to read and interpret technical drawings and specifications.
• Knowledge of work planning and scheduling processes.
• Ability to work independently while contributing to a supportive team.
• Current Driver's Licence.
• Familiarity with domestic building statutory obligations, codes of practice, and the Building Code of Australia.
• Financial skills suited to managing high-volume maintenance contracts.
• Experience preparing reports and maintaining data.
• Experience working with quality systems.
• Experience within social housing, community housing, or government maintenance contracts.

Workplace Flexibility

These positions are based from our Alstonville office, with regular travel across the Ballina and Tweed Heads regions. A laptop, iPhone, iPad, and uniform are provided to support you out on the road.

Why Join BGIS?

Key Benefits Include:

• Spot recognition vouchers and $2,000 employee referral bonus.
• Access to Flare for discounts across retailers, energy, utilities & much more!
• Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers.
• AFR Best Places to Work 2024 & 2025.
• Winner of Inspiring Workplaces Award 2025.
• Endorsed by Work180 as an employer of choice for women.
• Career progression through secondments & internal mobility.
• Recognised by WORK180 as a Top 5 Employer for career development opportunities.
• Health perks including EAP, wellness programs & flu vaccinations.

BGIS is a global provider of facility management, energy and sustainability, project delivery, asset management, and technical services. We employ over 12,000 people worldwide and manage over 50,000 diverse facilities, including critical environments such as data centres. Our clients span sectors including Healthcare, Government, Higher Education, and Utilities.

BGIS is an equal opportunity employer and we warmly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.

To be successful in the role, applicants must have full working rights in Australia.

Please note that a Baseline Medical Assessment will form part of the pre-employment process.