Workplace Host at Docklands

ISS Facility Services (Australia); City of Melbourne; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

On-the-job training

Career growth opportunities

Staff discounts with partners

Job summary

ISS Facility Services (Australia) is seeking a Workplace Host in Docklands, Melbourne. The role involves preparing event and meeting spaces, greeting guests, and ensuring a positive experience for visitors. Strong experience in hospitality or customer service is essential.

We offer a supportive work environment, on-the-job training, and competitive pay rates. If you're motivated and organized, apply now to join our team.

Qualifications

• Strong experience in hospitality or customer service with an outstanding track record.
• Physical capability to move heavy items safely.
• Excellent personal presentation and verbal/written communication skills.

Responsibilities

• Prepare event and meeting spaces including AV and furniture setup.
• Greet guests and ensure cleanliness of event spaces.
• Support catering team in operational tasks.

Skills

Hospitality experience

Customer service skills

Excellent communication skills

Time management

Job description

Workplace Host

Job no: 540393

Work type: Full time

Location: Docklands, Melbourne

Employment type: Full-time

Start date: Immediately

Categories: Administration & Office Support, Workplace Experience, Customer Service

Shift time: Monday to Friday 07:30 am to 05:00 pm

What You Will Do

• Ensuring the preparation of event & meeting spaces, including AV and furniture setup and pack down to meet client’s expectations.
• Ensure meeting rooms are reset and stocked and resolve any equipment issues promptly.
• Greeting guests, cleaning event and meeting spaces and clearing tables.
• Working closely with the commercial catering team to coordinate menu requests.
• Support the catering team in general operational tasks, as required.
• Provide a friendly and welcoming experience for guests using client facing workspaces and attending internal events, acting as the face of our client's brand.
• Proactive and predictive service delivery and excellence.
• Maintain the event and meeting spaces on assigned commercial site/floors as the corporate showcase to all visitors.

Qualifications

• Strong experience in hospitality (food & beverage or banquet) or customer service role with outstanding track record of delivering exceptional customer experiences.
• Physical capability to move heavy items as needed and practice safe handling at all times.
• Basic level of food and beverage service skills including greeting guests, cleaning and clearing.
• Excellent personal presentation, with well-developed verbal & written communication skills.
• Demonstrated ability managing stakeholder relationships.
• Sound time management skills, self-motivated, organized, and have the ability to work unsupervised.
• Able to provide a clear police check dated in the last 3 months and other compliance requirements.
• Able to demonstrate initiative and work in a team.
• If successful, you would need to provide a clear National Police Check within 12 months of issue.

What We Offer

• A supportive and friendly work environment
• On-the-job training and opportunities for career growth
• Competitive pay rates and conditions
• Staff discounts with a wide range of partners and retailers

How to Apply

Please apply through our online application.

Diversity & Inclusion

ISS is committed to creating a culture that values inclusion and diversity, where all people are treated fairly and respectfully. We encourage applications from:

• Aboriginal and Torres Strait Islander peoples
• Veterans
• People with disability
• People from culturally and linguistically diverse backgrounds
• Members of the LGBTIQA+ community

WE RESPECTFULLY ASK FOR NO AGENCY APPROACHES, PLEASE.

Advertised: 30 Jun 2026 AUS Eastern Standard Time
Applications close: