Workplace Experience Specialist (12 Month FTC)

Clio; Sydney; Hybrid; AUD 90,000 - 121,000; Full time

Benefits offered by this job

Competitive, equitable salary

Hybrid work environment

20 days off per year

Clioversary recognition program

Job summary

Clio, a global leader in legal AI technology, seeks a Workplace Experience Specialist for our Sydney office. You will manage front office tasks, coordinate events, and ensure a welcoming, compliant space that supports our local team and broader company objectives.

You will collaborate with People, IT, and security teams while contributing to a positive, uniquely local workplace experience and aligning with #TeamClio values. In-office role in Greater Sydney area.

Qualifications

• 2+ years in office administration or facility coordination.
• 1+ years coordinating in-office and/or virtual events.
• First aid training.
• Demonstrated interest in elevating your craft using AI.

Responsibilities

• Front office management and reception, including sign-in and mail management.
• Orientation of employees and guests to the space through site tours and wayfinding.
• Maintenance of office space, ensuring cleanliness and stocking of supplies.
• Identify facility deficiencies and coordinate repairs.
• Plan and host internal and external events, including meetings and socials.
• Collaborate with People, IT, and other teams to align policies with business goals.
• Oversight of security and access controls for the Sydney site.
• Assist with workplace technology systems and space operations software.

Skills

Office administration

Event coordination

First aid

AI interest

Tools

Slack

Confluence

Asana

Google Drive

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are currently seeking a Workplace Experience Specialist to join our Workplace Experience team. This is a full-time in-office position for candidates who live in the Greater Sydney area.

What your team does:

This role reports directly to our Office Manager based in Calgary, and is part of the global Workplace Experience (WX) team here at Clio. The WX team works closely to manage Clio spaces, design solutions to facility concerns, learn and share knowledge, and to create a truly unique workplace experience for all. In addition, the Workplace team also provides operational support to employee events and People programs, working collaboratively with the People department functions as well as cross-functional teams.

Who you are:

This role will be solely office-based, and will also be directly involved in supporting employee events and programs in your local office and community. Most importantly, in this role, you are a key support for all employees in the region, championing #TeamClio values supporting business priorities, and facilitating an exceptional, and uniquely local, workplace experience.

What you'll work on:

Front office management and reception, including visitor and employee sign-in and access systems, mail management, and all other shipping/receiving;

Orienting employees and guests to the space through conducting site tours and wayfinding;

Maintenance of office space, ensuring they are well-stocked, clean, and welcoming; including light cleaning of communal spaces

Identify facility deficiencies, coordinate repairs, and track deficiency status

Maintenance of facility, completing regular facility inspections, keeping up-to-date facility inspection records, and coordination with building services for repairs and maintenance

Act as the local contact for planning and coordination of onsite design-build projects, renovations, and office relocations as needed

Planning, coordination, communication, and hosting of internal and external events, including company meetings, monthly mixers, holiday parties, and team socials/on-sites.

Maintain workplace policies and procedures to ensure compliance with local and federal regulations

Collaborate with cross-functional teams, including People, IT, and OCEO, to ensure workplace policies and programs are executed and aligned with business objectives

Regular facility inspections to ensure all mechanical, electrical, and structural systems are operational,

Oversight of the physical security of Clio's office ensuring secured systems are operational, site access badges are managed, and liaising IT/Security team as needed;

Sit on the Global H&S Committee and assist with H&S investigations as needed;

Assist with workplace technology systems, including AV equipment, video conferencing systems, and space operations software;

Manage vendor relationships for F&B, socials, and office supplies

Tracking and processing workplace experience expenses through internal software programs

Collect and analyze data to measure the effectiveness of workplace experience programs and recommend improvements

What you may have:

2+ years of experience in office administration or facility coordinator within a corporate office environment

1+ years experience coordinating in-office and/or virtual events

First aid training

Demonstrated interest in elevating your craft using AI

Serious bonus points if you have:

Experience with Slack, Confluence, Asana, and Google Drive

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary (exclusive of superannuation) with top-tier health benefits
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• Exclusive of superannuation
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $89,700 to $121,300 AUD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.