Workforce Team Lead, Fire & Rescue Payroll & Rostering

Australian Capital Territory; Canberra; On-site; AUD 90,000 - 130,000; Full time

Job summary

ACT Fire and Rescue is seeking a Workforce Support Officer Team Leader to manage a small payroll and remuneration team, deliver workforce initiatives and maintain strong stakeholder relationships. The role emphasizes compliance with ACTF&R policies and delivering high-quality reports and briefings to executives.

The position is day-work with standard office hours and potential flex time or overtime. Eligibility includes citizenship or permanent residency and a valid work visa; a Class C driver's

Qualifications

• Experience rostering using computer-based programs such as UKG Pro highly regarded.
• Australian citizenship or permanent resident or valid work visa required.
• Driver’s licence Class C is essential.

Responsibilities

• Lead a small team (two direct reports) overseeing workforce requirements and payroll functions.
• Manage remuneration and benefits system actions; act as escalation point for payroll discrepancies.
• Build strong internal and external stakeholder relationships to negotiate outcomes in ACTF&R's best interests.
• Prepare high-quality reports, business cases and briefings for ACTF&R Executive and management.
• Identify opportunities for strategic projects and services to enhance operational response.
• Operate within ACTF&R and ESA policies; day-work, office hours with flex time or overtime as appropriate.

Job description

ACT Fire and Rescue is seeking a Workforce Support Officer Team Leader to manage a small payroll and remuneration team, deliver workforce initiatives and maintain strong stakeholder relationships. The role emphasizes compliance with ACTF&R policies and delivering high-quality reports and briefings to executives.

The position is day-work with standard office hours and potential flex time or overtime. Eligibility includes citizenship or permanent residency and a valid work visa; a Class C driver's