Workforce Readiness Mentor

BUSY At Work; Toowoomba Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Bonus incentive plans

Additional paid leave (3 days)

Internal advancement

Training budget

Retail discounts

Fitness Passport

Impact lives

Sonder Wellbeing app

Autonomous teamwork

Job summary

BUSY At Work in Toowoomba seeks a dedicated Mentor to provide pre-employment support under the Workforce Australia GEN Contract. You will assess barriers, craft development plans, coach job seekers, and connect them with opportunities and referrals to community services.

This is a full-time fixed-term role until June 2027, based in our Toowoomba office. You’ll work with clients to enhance work-readiness, conduct interview coaching, budgeting and resume prep, and help participants move into

Qualifications

• Demonstrated experience in creating development plans and following up on progress.
• Excellent verbal and written communication skills.
• High level of computer literacy.
• Ability to obtain a Blue Card and National Police Check with no outcomes.
• Candidates with relevant tertiary qualifications or equivalent experience are highly desirable.

Responsibilities

• Create detailed action plans that establish a customer's employment and lifestyle goals.
• Motivate and empower our clients through their employment journey.
• Identify and develop customer capability and facilitate appropriate referrals.
• Maintain regular contact and provide ongoing support to customers.
• Lead our community into educating them through self-guided workshops.
• Record all actions within required timeframes with documentary evidence.

Skills

Development plans

Verbal & written comms

Computer literacy

Blue Card / Police checks

Education

Relevant tertiary qualifications

Job description

BUSY At Work in Toowoomba seeks a dedicated Mentor to provide pre-employment support under the Workforce Australia GEN Contract. You will assess barriers, craft development plans, coach job seekers, and connect them with opportunities and referrals to community services.

This is a full-time fixed-term role until June 2027, based in our Toowoomba office. You’ll work with clients to enhance work-readiness, conduct interview coaching, budgeting and resume prep, and help participants move into