Workforce Capability Partner

Selectability; Townsville City; On-site; AUD 90,000 - 105,000; Full time

Benefits offered by this job

Hourly pay AU$46.70

FBT salary packaging

Fitness passport

Flexible working arrangements

Career pathways

Employee assistance program

Job summary

selectability is seeking a Workforce Capability Partner to develop a skilled and confident workforce across the organisation in Townsville. The role blends training delivery, stakeholder collaboration and continuous improvement to meet regulatory and quality standards.

You will lead onboarding, mandatory training and capability development while partnering with leaders to implement practical solutions that enhance performance and professional growth.

Qualifications

• Experience delivering and assessing adult learning programs.
• Experience facilitating face-to-face training across diverse workforce groups.
• Strong facilitation, presentation and communication skills.
• Experience developing and reviewing learning resources and training materials.
• Demonstrated ability to assess competency and provide coaching and feedback.
• Understanding of workforce capability development and adult learning principles.
• Ability to build productive relationships with operational leaders and stakeholders.
• Strong organisation and time management skills.
• Ability and willingness to travel regularly across service locations.
• Experience within disability, mental health, community services, aged care, health or human services sectors (desirable).
• Experience delivering Medication Management training (desirable).
• Experience delivering MAYBO or equivalent de‑escalation training (desirable).
• Experience delivering Wellness Star/Triangle training (desirable).
• Experience delivering Emergency Management, Incident Management or compliance-based training (desirable).
• Experience using Learning Management Systems (desirable).
• Knowledge of NDIS, safeguarding, quality and compliance frameworks (desirable).
• Certificate IV in Training and Assessment (TAE40122/TAE40116 or equivalent) - role requirement
• Travel to selectability sites will be required from time to time
• Current open/P1 “C” Class Queensland driver’s licence
• Child Safety & Personal History Screening check
• Positive notice working with children (blue card)
• NDIS workers screening Clearance
• NDIS Worker Orientation Module “Quality, Safety & You” completion certificate

Responsibilities

• Delivering onboarding, induction and role-specific training programs.
• Facilitating mandatory and compliance-based training, competency assessments and learning activities.
• Designing, developing and improving learning resources and workforce development initiatives.
• Partnering with leaders to identify capability needs and implement practical learning solutions.
• Promoting best-practice approaches and continuous learning across service areas.
• Monitoring training effectiveness and gathering feedback for improvements.
• Maintaining training records, system data and compliance reporting.

Skills

Adult learning

Facilitation

Communication

Coaching

Education

Certificate IV in Training and Assessment

Job description

About the role

As the Workforce Capability Partner, you will play a key role in developing a skilled, capable and confident workforce through the delivery of high-quality learning and development initiatives across the organisation. Working closely with leaders and employees, you will facilitate engaging training programs, support workforce capability development and promote best-practice approaches that enhance service quality and employee performance. This role combines training delivery, stakeholder collaboration and continuous improvement to help foster a culture of learning, accountability and professional growth, while ensuring employees are equipped to meet organisational, legislative and quality requirements.

Key responsibilities include but are not limited to:

• Delivering engaging onboarding, induction and role-specific training programs that equip employees with the skills and knowledge needed to succeed in their roles
• Facilitating mandatory and compliance-based training, competency assessments and learning activities that support safe, high-quality service delivery
• Designing, developing and continuously improving learning resources, training materials and workforce development initiatives aligned with organisational priorities
• Partnering with leaders and teams to identify capability needs and implement practical learning solutions that enhance performance and professional growth
• Promoting best-practice approaches, organisational standards and continuous learning across frontline and corporate service areas
• Monitoring training effectiveness, gathering feedback and implementing improvements to enhance learner engagement and workforce capability outcomes
• Maintaining accurate training records, learning system data and compliance reporting to support workforce planning and organisational requirements
• Building strong relationships with stakeholders across the organisation to deliver impactful learning experiences and foster a culture of accountability, development and continuous improvement

About you

To be considered for this rewarding role you will have:

• Demonstrated experience delivering and assessing adult learning programs
• Experience facilitating face-to-face training across diverse workforce groups
• Strong facilitation, presentation and communication skills
• Experience developing and reviewing learning resources and training materials
• Demonstrated ability to assess competency and provide coaching and feedback
• Understanding of workforce capability development and adult learning principles
• Ability to build productive relationships with operational leaders and stakeholders
• Strong organisation and time management skills
• Ability and willingness to travel regularly across service locations
• Experience within disability, mental health, community services, aged care, health or human services sectors (desirable)
• Experience delivering Medication Management training (desirable)
• Experience delivering MAYBO or equivalent de-escalation training (desirable)
• Experience delivering Wellness Star/Triangle training (desirable)
• Experience delivering Emergency Management, Incident Management or compliance-based training (desirable)
• Experience using Learning Management Systems (desirable)
• Knowledge of NDIS, safeguarding, quality and compliance frameworks (desirable)

Role requirements

• Certificate IV in Training and Assessment (TAE40122/TAE40116 or equivalent)
• Travel to selectability sites will be required from time to time
• Current open/P1 “C” Class Queensland driver’s licence
• Child Safety & Personal History Screening check
• Positive notice working with children (blue card)
• NDIS workers screening Clearance
• NDIS Worker Orientation Module “Quality, Safety & You” completion certificate

About the offer

The Workforce Capability Partner is a Fulltime position based in Townsville.

We offer a range of benefits include:

• Hourly rate of $46.70 + super
• Up to $15,900 FBT salary packaging benefits
• Access to fitness passport
• Flexible working arrangements
• Career pathways and opportunities for development
• Employee assistance program offering confidential counselling support for employees

Applying

If you would like more information, please contact selectability's HR Business Partner Josh Cannon on 0499 605 169 or by email [e-mail]

About us

selectability is a not-for-profit charity with a primary focus of improvingmental wellbeing and contributing to suicide prevention across regionalQueensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

selectability is committed to creating safe environments where young people feel protected, respected and heard. The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.

We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.

If you would like to know more, please visit our website.