Workers' Compensation - Willis Towers Watson

Willis Towers Watson; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

Salary continuance insurance

Life and TPD insurance

Job summary

Willis Towers Watson Sydney, NSW is seeking a Workers’ Compensation claims expert to join our Workplace Risk team. The role focuses on hands-on injury and claims management and workers’ compensation advisory services for clients in a hybrid Sydney office setting.

You’ll provide outsourced return-to-work support, strategic claims guidance, partner collaboration, and data analysis while contributing to ongoing project work and skills development within the consultancy.

Qualifications

• Experience with rehabilitation providers, employers or workers’ compensation agents/insurers.
• Exposure to National Workers’ Compensation arrangements.
• Strong communication skills, both written and spoken.
• Ability to organise, prioritise and manage multiple projects under pressure.
• Collaborative team player with credibility and trust.

Responsibilities

• Provide outsourced return-to-work and injury management support for clients.
• Give strategic advice on claims and injury management.
• Engage with strategic partners to deliver value.
• Assist with data analysis on workers’ compensation injury and claim trends.
• Be an active member of the consultancy team and engage in projects to build knowledge.

Skills

Interpersonal skills

Organisational skills

Project management

Team player

Education

Allied Health qualification or equivalent

Job description

Description

Workers' Compensation - Willis Towers Watson Willis Towers Watson Sydney, NSW, AU

Are you a Workers Compensation claims expert? Then we have a role for you to come join our Workplace Risk team in our Sydney office.

Reporting to the NSW State Manager (Workplace Risk), the primary focus of this role will be to provide hands‑on injury and claims management and workers’ compensation advice to support our clients’ workplace risk programs.

The Role

• Providing Outsourced Return to Work and Injury Management support services for a range of clients
• Provide our clients with strategic advice on claims and injury management
• Engaging our strategic partners to deliver value to our clients
• Assisting with data analysis on workers’ compensation injury and claim trends
• Be an active member of our consultancy team, willingly working on assigned projects and developing knowledge and skills

Qualifications

The Requirements

• Experience working for a rehabilitation provider, employer or workers’ compensation agent/insurer
• Previous exposure to National Workers’ Compensation arrangements
• Excellent interpersonal, oral and written communication skills
• Proven ability to organise, prioritise, project manage and work well under pressure
• A team player with the ability to demonstrate credibility and gain trust
• A qualification in Allied Health, or equivalent work experience

If you are considering applying your workers’ compensation experience in a new area, a full internal training program to support your move into consulting will be provided, however, the above areas of experience and preferred skills will be beneficial to kick‑start your consulting career.

Why Join WTW?

WTW provides a competitive benefits package which includes the following (eligibility requirements apply):

• Annual bonus
• Company paid salary continuance insurance
• Life and TPD insurance
• Career Growth – internal opportunities and development programs

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of in-person and in‑office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a "one-size‑fits‑all" solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal‑opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.

In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]