Workday System Support Specialist - HCM

UOM University of Melbourne; City of Melbourne; On-site; AUD 111,000 - 120,000; Full time

Benefits offered by this job

17% superannuation

Salary packaging

Health and wellbeing programs

Professional development opportunities

Job summary

The University of Melbourne is seeking a Workday-focused specialist to configure and support Workday Talent (Performance & Goals) and HCM Core for staff across the university. You will translate HR and business needs into compliant configurations, collaborating with HR, IT and vendors in a complex enterprise environment.

You will lead workshops, manage testing, and provide Tier 1–2 support while developing guides and training to uplift Workday capability.

Qualifications

• Hold Workday Core HCM certification and appropriate tertiary qualifications or equivalent relevant experience.
• Demonstrate strong hands-on experience configuring Workday Talent & Performance and HCM Core modules.
• Deliver end-to-end HR system lifecycles including requirements, design, configuration, testing, deployment and ongoing enhancements.

Responsibilities

• Configure and optimise Workday Talent and HCM Core processes, workflows, security roles and business rules.
• Lead requirements workshops with HR stakeholders, translating business needs into functional specifications and technical documentation.
• Coordinate testing activities, including regression and user acceptance testing, ensuring effective issue triage and solution validation.
• Provide Tier 1–2 support for Workday HCM modules, resolving complex issues and maintaining data integrity and compliance.
• Develop user guides, training materials and sessions to uplift Workday capability and adoption across the University.

Skills

Workday configuration

Stakeholder facilitation

Issue resolution

Training material development

Education

Tertiary qualifications or equivalent

Tools

Workday

Job description

Role type: Full-time; Continuing Department/ School: Chief Information Officer Group Salary: UOM 7 $111,275 - $120,453 p.a. plus 17% super

Key Workday Talent specialist role / shape (Performance and Goals) experience for all staff / collaborate across HR and IT.

Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

The University of Melbourne We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research.

Discover more via our website.

Your next career opportunity You will play a central role in configuring and supporting Workday Talent (Performance and Goals) across the University. You will translate HR and business needs into robust, compliant configurations that improve user experience and workforce insight. You will collaborate with HR, IT and vendors, growing your Workday expertise in a complex, enterprise environment.

What you will deliver:

• Configure and optimise Workday Talent and HCM Core processes, workflows, security roles and business rules.
• Lead requirements workshops with HR stakeholders, translating business needs into functional specifications and technical documentation.
• Coordinate testing activities, including regression and user acceptance testing, ensuring effective issue triage and solution validation.
• Provide Tier 1–2 support for Workday HCM modules, resolving complex issues and maintaining data integrity and compliance.
• Develop user guides, training materials and sessions to uplift Workday capability and adoption across the University.

You may be a great fit if you:

• Hold Workday Core HCM certification and appropriate tertiary qualifications or equivalent relevant experience.
• Demonstrate strong hands‑on experience configuring Workday Talent & Performance and HCM Core modules.
• Deliver end‑to‑end HR system lifecycles, covering requirements, design, configuration, testing, deployment and ongoing enhancements.
• Configure Workday business processes, workflows, security roles and integrations within complex enterprise environments.
• Investigate and resolve complex production issues using strong analytical, problem‑solving and critical‑thinking abilities.
• Communicate clearly with diverse stakeholders, balancing independent work with collaborative team‑based delivery.

For further information, please refer to the attached PD's at the bottom of the advert.

What we offer you!

• Build future financial security with 17% superannuation.
• Supportive flexible work arrangements underpinned by our commitment to inclusion and well‑being.
• Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning.
• Progressive, considerate leave provisions to empower your work‑life balance and well‑being, including leading parental leave, gender affirmation leave and cultural leave.
• Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company.
• Health and well‑being services including a leading Employee Assistance Program.

For more information check out our benefits page!

Your new team – Chief Information Officer Group The Chief Information Officer Group is the University’s integrated IT function, enabling teaching, learning, research and administration. You will join a collaborative team designing, delivering and maintaining technology solutions, including HR platforms like Workday. Working closely with colleagues across the Chief Operating Officer Portfolio and HR, you will support strategic initiatives. You will help keep the University’s technology environment secure, reliable and adaptable, enabling continuous improvement.

Be Yourself

The University of Melbourne is an Equal Opportunity Employer and a child‑safe organisation.

The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed.

We welcome applicants from all backgrounds, identities, and experiences.

Discover more about Diversity and Inclusion at UniMelb.

We're committed to a barrier‑free recruitment process and ongoing workplace support, providing adjustments throughout.

We warmly encourage applications from people with disabilities.

Learn more about how we support an accessible recruitment process.

Aboriginal and Torres Strait Islander Applicants

We aspire to be the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff. Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at [e-mail].

Applications close: Thursday 15th October at 11:55 PM; Melbourne time zone.

Position Description: JR-017112 - PD UOM 7 - Workday System Support Specialist - HCM.docx JR-017112 - PD UOM 7 - Workday System Support Specialist - HCM.pdf

Explore leadership opportunities to shape the future and growth of the University of Melbourne - Executive Opportunities Welcome to the University of Melbourne – where our vision for positive societal change creates impact. Join our community of world‑class thinkers, where innovation thrives, and your ideas shape the future.

We would love to connect with you! Get in touch with our friendly Talent Acquisition team at [e-mail]

At the University of Melbourne, your potential is our priority. Elevate your career, make a real difference, and be part of a diverse community that values your unique contribution. Your journey to professional and personal growth starts here. Discover more at - https://about.unimelb.edu.au/ At the heart of our mission is a commitment to enriching society through education and research. Through our strategy "Advancing Melbourne," we're not just shaping our own future; we're shaping the future of the state, the nation, and our global community. Together, we propel Australia forward, positioning it as an ambitious, forward‑thinking leader on the world stage. Our staff play a key role in elevating Australia's reputation and influence globally. Your contributions are the driving force behind our ambition to be a leading force for positive change. Join us, and let's advance Melbourne – and the world – together. Discover more. The University has committed to a strategic vision which aims to create a thriving, fair and diverse university community, working together respectfully to make a difference to each other and in the world. Join us on our journey to build a future where everyone in our community can feel a strong sense of belonging, and diverse perspectives fuel success. Discover more. Want to know more about us, our processes, or future opportunities? We would love to connect with you! Get in touch with our friendly Talent Acquisition team at [e-mail]