Workday Adaptive Manager

Cognizant Technology Solutions Corporation; Sydney; Remote; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Entrepreneurial environment

Opportunity to do great work

Outreach programs supporting the社区 and

Learning opportunities

Job summary

Cognizant is seeking a Manager, Consulting Services to act as a go-to practice leader, providing expert guidance and development support to the Consulting management team and their members. The role partners with Engagment Managers and Executives to align staffing, sales efforts, and project delivery for Workday implementations.

The position involves overseeing projects, supporting the sales cycle, and mentoring a virtual team of consultants to ensure high client satisfaction and successful

Qualifications

• Possess 3-5 years of Workday (or other ERP) Consulting implementation experience.
• Proven experience leading a virtual team.
• Required characteristics: fast learner, detail oriented, decisive, and able to thrive in fast-paced environments.
• Must work well within and across teams to accomplish goals.
• Possess sales engagement experience estimating and presenting to prospects.

Responsibilities

• Provide expert guidance and development support to the Consulting management team and their teams.
• Assist the sales team with activities such as orals, estimations, and Statements of Work (SOWs).
• Oversee projects across the practice and support Engagement Managers and team members to identify needs, reduce risk, and develop solutions.
• Lead recruitment, development, and management of a remote team of consultants supporting Workday applications; promote a high-performing environment.
• Drive performance management through objective setting and quarterly feedback collection from customers and project managers.
• Foster business development opportunities and establish credibility with clients and internal stakeholders.

Skills

Workday ERP

Sales engagement

Team leadership

Client relationship building

Strategic thinking

Education

Bachelor’s degree or equivalent

Job description

The Manager, Consulting Services is a “go to” practice leader that provides expert

guidance, advice, and development support to the Consulting management team

and their subsequent team members. This individual will assist the sales team with

sales activities such as orals, estimations, and Statements of Work (SOW’s). This

person works closely with Engagement Managers, Project Managers, Managing

Consultants, and leads, and acts as a liaison between the Consulting team and

executive management. This person will assist in identifying business needs,

staffing projects, and ensuring that the work/life balance of our consultants is

monitored and adjusted appropriately.

Key Responsibilities:

Project Oversight:

• Oversight responsibility for projects across the practice.
• Oversee and assist Engagement Managers and team members when needed to identify project needs, reduce risk and develop solutions and strategies.

Sales Support:

• Support the RFP response and pursuit process for Consulting work.

Team Leadership:

• Assist in the recruitment, development, and management of a diverse, remote team of consultants supporting Workday applications.
• Promote a team-oriented, challenging and innovative work environment.
• Lead and manage Senior Managers and/or Managing Consultants to ensure consultants are adhering to the activities, processes and procedures outlined in Workday and the Cynergy Implementation Methodology.
• Drive team and individuals to achieve high customer satisfaction levels.
• Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence.
• Ability to build trust-based relationship and identify and foster business development opportunities.

People Development:

• Perform role of mentor and coach.
• Analyze team skills and provide for cross training to maintain teams’ ability to staff projects appropriately.
• Advise management team on team members’ level of expertise and availability.

Performance Management:

• Establish direct reports’ goals and objectives during the bi-annual review process.
• Direct the collection of performance feedback from customer and engagement/project manager on a quarterly basis or upon completion of project for your entire team.
• Direct the collection of all internal contributions for team members

Education and Experience:

• Possess 3-5 years of Workday (or other ERP) Consulting implementation experience.
• Bachelor’s degree or equivalent.
• Proven experience leading a virtual team.
• Required characteristics: fast learner, detail oriented, decisive, and enjoy fast paced work environments.
• Must work well within and across teams to get things accomplished.
• Possess sales engagement experience estimating and presenting to prospects.

#LI-Remote

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.