Witchery - Store Manager - Hurstville

Country Road Group

Georges River

On-site

AUD 90,000 - 110,000

Full time

4 days ago
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Benefits offered by this job

Product allowance $1,400
40% discount across CRG brands
18 weeks paid parental leave
Career opportunities across retail & S
Annual learning calendar

Job summary

Witchery, part of Country Road Group, is seeking a Store Manager in Australia to lead and develop a high-performing team, drive sales, and deliver exceptional customer experiences in line with brand standards.

You will coach staff, manage store budgets and rosters, and ensure operational excellence while promoting a safe, inclusive and engaging shopping environment across the NSW region.

Qualifications

  • Proven leadership experience in a retail environment.
  • Strong customer service focus with a seamless store experience.
  • Experience interpreting financial reports and managing rosters.

Responsibilities

  • Coach and provide regular feedback to your team on understanding products and delivering an exceptional store experience
  • Conduct detailed analysis of cluster performance to inform profitability decisions
  • Lead the team to deliver store operational excellence through stock management and loss prevention
  • Attract, engage and retain talent, building capability and succession planning
  • Maintain a safe store environment focusing on wellbeing
  • Communicate brand and business strategy to the team
  • Model CRG culture to foster learning, ownership and shared success

Skills

Leadership
Customer service
Budget management
Team development

Job description

WE ARE THE STYLE AUTHORITY! Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion’s latest mood. We’re a daily source of inspiration, as we empower today’s women to express themselves through our collections wherever their life or ambition may take them.

As a Store Manager for Witchery, you will do more than lead a store, you will bring the Witchery brand to life in your store. You will inspire and develop a high-performing team of leaders, create exceptional customer experiences, and drive financial growth. If you are a natural leader who thrives on connection, ownership and results, this is your opportunity to make a real impact, every day.

How You Will Contribute
  • Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experience
  • Conduct detailed analysis of cluster performance to make informed business decisions impacting profitability
  • Lead the team to deliver store operational excellence through effective stock management and loss prevention activities
  • Attract, engage and retain talent, building team capability and strong succession planning for the success of your store and the Group
  • Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
  • Understand the brand and business strategy and communicate to the team their part to play
  • Role model Country Road Group (CRG) cultural attributes, to create and consistently build a team experience that encourages learning, ownership and shared success
Capabilities We Value
  • A genuine desire to be part of the Country Road Group and alignment with our cultural attributes
  • Demonstrates a passion for fashion with a professional personal presentation
  • Strong leadership skills in delivering an exceptional customer and team experience
  • Ability to manage budgets, interpreting financial reports and generating efficient rosters
  • Experience managing the performance, productivity, training and development of a team
  • Ability to build and maintain customer relationships by delivering exceptional customer service
What We Offer
  • Competitive Store Manager salary reflective of the scope of responsibilities
  • A rotating roster designed to support work-life balance and sustainable leadership
  • Generous annual product allowance of $1,400 and access to our management incentive scheme
  • 40%discount across all Country Road Group brands
  • Corporate partnerships to support your health and wellbeing
  • 18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance
  • Access to internal career opportunities across our retail brands and Support Centre
  • Annual learning calendar and ongoing development to support your career growth
Who We Are

Country Road Group is one of Australia’s leading group of brands, home to an iconic portfolio including Country Road, Trenery, Witchery, Mimco and Politix. United as One Team, we work collaboratively across our brands to create exceptional product and meaningful experiences for our customers. We are Courageously Curious, exploring new ideas, perspectives and ways of working, and Driven by Purpose to make a positive impact—on our customers, our communities and each other. We’re proud to foster an inclusive culture where everyone feels they belong, can be themselves, and has the opportunity to grow.

Recognised as a sustainability leader in Australian fashion, Country Road Group drives positive change through ambitious climate action, ethical sourcing, and responsible product innovation.

We encourage you to explore our Current Opportunities and we look forward to connecting with you!

Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.

We’re committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know.

How You Will Contribute
  • Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experience
  • Conduct detailed analysis of cluster performance to make informed business decisions impacting profitability
  • Lead the team to deliver store operational excellence through effective stock management and loss prevention activities
  • Attract, engage and retain talent, building team capability and strong succession planning for the success of your store and the Group
  • Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
  • Understand the brand and business strategy and communicate to the team their part to play
  • Role model Country Road Group (CRG) cultural attributes, to create and consistently build a team experience that encourages learning, ownership and shared success
Capabilities We Value
  • A genuine desire to be part of the Country Road Group and alignment with our cultural attributes
  • Demonstrates a passion for fashion with a professional personal presentation
  • Strong leadership skills in delivering an exceptional customer and team experience
  • Ability to manage budgets, interpreting financial reports and generating efficient rosters
  • Experience managing the performance, productivity, training and development of a team
  • Ability to build and maintain customer relationships by delivering exceptional customer service
What We Offer
  • Competitive Store Manager salary reflective of the scope of responsibilities
  • A rotating roster designed to support work-life balance and sustainable leadership
  • Generous annual product allowance of $1,400 and access to our management incentive scheme
  • 40%discount across all Country Road Group brands
  • Corporate partnerships to support your health and wellbeing
  • 18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance
  • Access to internal career opportunities across our retail brands and Support Centre
  • Annual learning calendar and ongoing development to support your career growth
Who We Are

Country Road Group is one of Australia’s leading group of brands, home to an iconic portfolio including Country Road, Trenery, Witchery, Mimco and Politix. United as One Team, we work collaboratively across our brands to create exceptional product and meaningful experiences for our customers. We are Courageously Curious, exploring new ideas, perspectives and ways of working, and Driven by Purpose to make a positive impact—on our customers, our communities and each other. We’re proud to foster an inclusive culture where everyone feels they belong, can be themselves, and has the opportunity to grow.

Recognised as a sustainability leader in Australian fashion, Country Road Group drives positive change through ambitious climate action, ethical sourcing, and responsible product innovation.

We encourage you to explore our Current Opportunities and we look forward to connecting with you!

Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.

We’re committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know.

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