Witchery - Store Manager - Emporium

Witchery; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Product allowance

40% brand discount

Parental leave 18 weeks

Job summary

Witchery in Melbourne is seeking a Store Manager to lead a high-performing team and bring the Witchery brand to life in-store. You will inspire and develop leaders, deliver an exceptional customer experience, and drive financial growth in a dynamic fashion retail environment.

As a natural leader, you will coach staff, manage budgets and rosters, and ensure stock integrity while promoting wellbeing and brand values across the team.

Qualifications

• Demonstrated leadership of a high-performing retail team.
• Ability to deliver exceptional customer experiences.
• Experience managing rosters and store budgets.

Responsibilities

• Coach and develop store team to deliver an exceptional customer experience.
• Perform performance management and succession planning.
• Analyze store performance and drive profitability.
• Maintain stock and loss prevention practices.
• Lead brand standards and store operations.

Skills

Leadership

Customer service

Roster management

Budget management

People development

Job description

WE ARE THE STYLE AUTHORITY! Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion's latest mood. We're a daily source of inspiration, as we empower today's women to express themselves through our collections wherever their life or ambition may take them.

As a Store Manager for Witchery, you will do more than lead a store, you will bring the Witchery brand to life in your store. You will inspire and develop a high-performing team of leaders, create exceptional customer experiences, and drive financial growth. If you are a natural leader who thrives on connection, ownership and results, this is your opportunity to make a real impact, every day.

How You Will Contribute

• Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experience
• Conduct detailed analysis of cluster performance to make informed business decisions impacting profitability
• Lead the team to deliver store operational excellence through effective stock management and loss prevention activities
• Attract, engage and retain talent, building team capability and strong succession planning for the success of your store and the Group
• Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
• Understand the brand and business strategy and communicate to the team their part to play
• Role model Country Road Group (CRG) cultural attributes, to create and consistently build a team experience that encourages learning, ownership and shared success

Capabilities We Value

• A genuine desire to be part of the Country Road Group and alignment with our cultural attributes
• Demonstrates a passion for fashion with a professional personal presentation
• Strong leadership skills in delivering an exceptional customer and team experience
• Ability to manage budgets, interpreting financial reports and generating efficient rosters
• Experience managing the performance, productivity, training and development of a team
• Ability to build and maintain customer relationships by delivering exceptional customer service

What We Offer

• Competitive Store Manager salary reflective of the scope of responsibilities
• A rotating roster designed to support work-life balance and sustainable leadership
• Generous annual product allowance of $1,400 and access to our management incentive scheme
• 40% discount across all Country Road Group brands
• Corporate partnerships to support your health and wellbeing
• 18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance
• Access to internal career opportunities across our retail brands and Support Centre
• Annual learning calendar and ongoing development to support your career growth

Who We Are

Country Road Group is a design-led portfolio of premium fashion brands, comprising five iconic labels: Country Road, Mimco, Trenery, Witchery and Politix. Each brand has its own story, and together they hold a market-leading position in the mid to upper tier of Australia's specialty fashion segment with a focus on delivering our ambition to build a portfolio of distinctive brands that drive sustainable growth. Country Road Group is part of Woolworths Holdings Limited (South Africa), a leading Southern Hemisphere retail group.

Recognised as a sustainability leader in Australian fashion, Country Road Group drives positive change through ambitious climate action, ethical sourcing, and responsible product innovation.

We encourage you to explore our Current Opportunities and we look forward to connecting with you!

Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.

We're committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know.