Witchery - Assistant Store Manager - Macquarie - NSW

Country Road Group; Sydney; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Product allowance

Staff discount 40%

Parental leave 18 weeks

Career opportunities

Learning calendar and development

Job summary

Witchery, part of Country Road Group, is recruiting an Assistant Store Manager in Sydney. You will oversee store performance across departments, partner with the Store/Cluster Manager, and nurture a high-performing team through training and development.

The role focuses on delivering sales targets while maintaining exceptional customer experiences. You will lead by example, manage rosters and budgets, and drive operational excellence while promoting a safe, inclusive store environment committed

Qualifications

• Experience leading a frontline retail team
• Ability to train and develop staff and foster growth
• Strong communication and customer service skills

Responsibilities

• Coach and provide regular feedback to the team on product knowledge and customer-led service to deliver an exceptional store experience
• Lead the team to deliver store operational excellence through stock management and loss prevention
• Assess team strengths and development needs, setting clear plans for future growth
• Maintain a safe work environment with a focus on wellbeing for staff and customers
• Convey brand and business strategy to the team and ensure alignment
• Model Country Road Group culture to foster learning, ownership and shared success

Skills

Leadership

Customer service

Stock management

Budgeting & rostering

Team development

Job description

WE ARE THE STYLE AUTHORITY! Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion’s latest mood. We’re a daily source of inspiration, as we empower today’s women to express themselves through our collections wherever their life or ambition may take them.

As an Assistant Store Manager for Witchery, Oversee and drive store performance across all departments, working collaboratively with the Store/Cluster Manager and other team members to achieve sales and profitability targets. With a focus on team training and development, you will identify, support and nurture future leaders within the team.

How You Will Contribute

• Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experience
• Lead the team to deliver store operational excellence through effective stock management and loss prevention activities
• Understand the strengths, opportunities, and development needs of the team, setting clear plans to address these for future growth.
• Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
• Understand the brand and business strategy and communicate to the team their part to play
• Role model Country Road Group (CRG) cultural attributes, to create and consistently build a team experience that encourages learning, ownership and shared success

Capabilities We Value

• A genuine desire to be part of the Country Road Group and alignment with our cultural attributes
• Demonstrates a passion for fashion with a professional personal presentation
• Strong leadership skills in delivering an exceptional customer and team experience
• Ability to manage budgets, interpreting financial reports and generating efficient rosters
• Experience managing the performance, productivity, training and development of a team
• Ability to build and maintain customer relationships by delivering exceptional customer service

What We Offer

• Competitive Assistant Store Manager salary reflective of the scope of responsibilities
• A rotating roster designed to support work-life balance and sustainable leadership
• Generous annual product allowance of $1,400 and access to our management incentive scheme
• 40% discount across all Country Road Group brands
• Corporate partnerships to support your health and wellbeing
• 18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance
• Access to internal career opportunities across our retail brands and Support Centre.
• Annual learning calendar and ongoing development to support your career growth

Who We Are

Country Road Group is a design-led portfolio of premium fashion brands, comprising five iconic labels: Country Road, Mimco, Trenery, Witchery and Politix. Each brand has its own story, and together they hold a market-leading position in the mid to upper tier of Australia's specialty fashion segment with a focus on delivering our ambition to build a portfolio of distinctive brands that drive sustainable growth. Country Road Group is part of Woolworths Holdings Limited (South Africa), a leading Southern Hemisphere retail group.

We encourage you to explore our Current Opportunities and we look forward to connecting with you!

Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.

We’re committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know.