Wine & Spirits Specialist | Customer-First Retail

Bws Australia; Goulburn; Remote; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training

Mentorship-driven team culture

Travel education and resources

Job summary

BWS Australia is looking for a Holiday Specialist to design personalized holiday experiences for clients, coordinating destinations, accommodations, and activities to fit their preferences and budgets. You will consult clients, tailor itineraries, and ensure seamless travel from planning through completion.

The role emphasizes remote-friendly work, ongoing client support, and staying informed about seasonal events and exclusive experiences to deliver memorable trips.

Qualifications

• Strong communication and interpersonal skills.
• Enthusiasm for travel, culture, and holiday planning.
• Organized, detail-oriented, and comfortable working remotely.

Responsibilities

• Recommend customized holiday packages and itineraries.
• Arrange accommodations, tours, and seasonal excursions.
• Share destination insights and highlight local events or experiences.
• Maintain clear communication with clients before and during travel.
• Consult with clients to understand their holiday vision and travel needs.
• Recommend destinations, accommodations, and activities.
• Coordinate bookings, itineraries, and travel documentation.
• Stay up to date on seasonal events, promotions, and destinations.
• Provide ongoing support and clear communication.

Skills

Communication skills

Interpersonal skills

Travel enthusiasm

Detail-oriented

Job description

Job Description

Description:
As a Holiday Consultant, youll help families, couples, and groups plan memorable holidays year-round. Youll provide personalized recommendations, coordinate bookings, and ensure every trip is seamless and stress-free from start to finish.

Responsibilities:

• Recommend customized holiday packages and itineraries.
• Arrange accommodations, tours, and seasonal excursions.
• Share destination insights and highlight local events or experiences.
• Maintain clear communication with clients before and during travel.

Qualifications:

• Strong communication and interpersonal skills.
• Enthusiasm for travel, culture, and holiday planning.
• Organized, detail-oriented, and comfortable working remotely.

What We Offer:

• Comprehensive training and professional development.
• Supportive, mentorship-driven team culture.
• Access to travel education, industry resources, and exclusive perks.

About the Role:
As a Holiday Specialist, youll design customized holiday experiences that match each clients preferences and goals. From family celebrations to seasonal getaways, youll create memorable trips that clients will cherish for years to come.

Responsibilities:

• Consult with clients to understand their holiday vision and travel needs.
• Recommend destinations, accommodations, and activities.
• Coordinate bookings, itineraries, and travel documentation.
• Stay up to date on seasonal events, promotions, and destinations.
• Provide ongoing support and clear