Wine & Spirits Aficionado - Customer Experience Champion

Endeavour Group; Springwood; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Job summary

Endeavour Group’s BWS is seeking a friendly Team Member in New South Wales. You’ll engage with customers, share your passion for beer, wine and spirits, and help ensure our shelves have great choices for customers.

You’ll work across days, evenings and weekends, build product knowledge, and contribute to a welcoming, safe store environment within a supportive team. This role offers growth opportunities within Endeavour Group.

Qualifications

• Able to talk with customers confidently and authentically
• Good availability across the day, evenings and weekends
• Ability to work both autonomously and as part of a team
• Genuine interest in learning and expanding product knowledge
• Own your career: opportunities to grow within the Endeavour Group
• Active and energetic—you’ll be on your feet
• Desire to leave a positive imprint in any role you grow into

Responsibilities

• Engage with customers by sharing passion for our drinks and creating memorable moments
• Advocate BWS loyalty programs and explain benefits to customers
• Keep shelves stocked with the best choices for customers
• Maintain a safe and clean store environment for customers and teammates
• Uphold responsible service of alcohol guidelines
• Be yourself and bring your energy to the team

Job description

Endeavour Group’s BWS is seeking a friendly Team Member in New South Wales. You’ll engage with customers, share your passion for beer, wine and spirits, and help ensure our shelves have great choices for customers.

You’ll work across days, evenings and weekends, build product knowledge, and contribute to a welcoming, safe store environment within a supportive team. This role offers growth opportunities within Endeavour Group.