Wine & Spirits Enthusiast - Customer-First Retail Team Member

BWS; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Discount card for BWS and brands

Endeavour Wellbeing Support

Job summary

BWS is seeking a friendly Team Member to engage with customers, share our product passion, and help create memorable moments. You will promote loyalty programs and ensure shelves are stocked with the best selections while maintaining a safe store environment.

Join a team that values individuality, inclusivity, and responsible service. Availability across days, evenings, and weekends is preferred, with opportunities to grow within Endeavour Group stores.

Qualifications

• Strong customer service and communication skills.
• Availability across day, evenings and weekends.
• Ability to work autonomously and as part of a team.
• Willingness to learn about products and promotions.

Responsibilities

• Engage with customers and share your passion for our products to create memorable moments.
• Promote BWS loyalty programs and inform customers about benefits and product offerings.
• Keep shelves stocked with the best choices and ensure availability for customers.
• Maintain a safe, clean environment for customers and teammates.
• Uphold responsible service of alcohol guidelines and company policies.

Skills

Customer service

Communication

Sales

Teamwork

Product knowledge

Job description

BWS is seeking a friendly Team Member to engage with customers, share our product passion, and help create memorable moments. You will promote loyalty programs and ensure shelves are stocked with the best selections while maintaining a safe store environment.

Join a team that values individuality, inclusivity, and responsible service. Availability across days, evenings, and weekends is preferred, with opportunities to grow within Endeavour Group stores.