Wine, Beer & Spirits Advisor — Customer Champion

BWS; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Exclusive discount card

Wellbeing support

Career growth within Endeavour Group

Job summary

BWS is seeking a friendly Team Member in Melbourne to engage with customers, promote loyalty programs and keep shelves stocked with a great range of drinks. You’ll help maintain a safe, clean store and uphold responsible service of alcohol while delivering an energetic, inclusive customer experience.

Join a team that values authenticity and fun, with opportunities to grow within the Endeavour Group network and benefit from employee discounts across BWS, Dan Murphy’s and Woolworths.

Qualifications

• Confident and authentic customer interactions to deliver a memorable experience.
• Ability to adapt to day, evening and weekend shifts.
• Willingness to learn and expand knowledge of products.
• Self-motivated and able to work autonomously or in a team.
• Passion for creating a sociable, friendly store environment.

Responsibilities

• Engage with customers by sharing passion for products and create memorable moments.
• Promote BWS loyalty programs and inform customers about benefits and products.
• Ensure shelves are stocked with best options for customers.
• Maintain a safe and clean store environment for customers and teammates.
• Uphold service of alcohol guidelines to ensure responsible service.
• Be yourself and bring energy to the role.

Skills

Customer communication

Teamwork

Flexible availability

Product knowledge

Job description

BWS is seeking a friendly Team Member in Melbourne to engage with customers, promote loyalty programs and keep shelves stocked with a great range of drinks. You’ll help maintain a safe, clean store and uphold responsible service of alcohol while delivering an energetic, inclusive customer experience.

Join a team that values authenticity and fun, with opportunities to grow within the Endeavour Group network and benefit from employee discounts across BWS, Dan Murphy’s and Woolworths.