Whs Specialist - Health & Wellbeing (Fulfillment & Operations)

Amazon; Sydney; On-site; AUD 100,000 - 140,000; Full time

Job summary

Amazon Commercial Services Pty Ltd in Australia is seeking a Workplace Health, Safety and Wellness (WHSW) Specialist to lead musculoskeletal injury prevention and wellbeing programs across fulfilment and delivery sites.

You will manage an onsite and telehealth physiotherapy program, develop governance dashboards, and partner with site teams to implement preventive strategies. The role reports to the WHS Manager and offers growth within Amazon's global WHS functions.

Qualifications

• Bachelor's degree or higher in Health and/or Safety, psychology, behavioural health, public health, health science or a related field
• Minimum 3 years’ experience, ideally in an occupational setting
• Knowledge of Workplace/Occupational Health and Safety legislation

Responsibilities

• Own the strategy and act as the technical subject matter expert for musculoskeletal injury prevention and health and wellbeing program design across Amazon Australia
• Oversee onsite and telehealth physiotherapy program end to end across fulfilment centres and delivery stations with vendor performance KPIs
• Build and run the program's governance with weekly KPI tracking and dashboards; report performance to leadership
• Support the WHS Manager to deliver health, safety and wellbeing performance against goals and projects
• Drive development and implementation of health and return-to-work programs; scale pilots to network standards
• Partner with site WHS and operations teams for injury prevention and wellbeing programs; provide specialist support
• Participate in incident investigations, identify root causes and recommend controls
• Maintain compliance with Commonwealth and state WHS legislation and Amazon standards
• Keep WHS systems accurate with incident reports and supporting documentation; compile metrics
• Build business case for program investment using injury and utilization data
• Participate in WHS audits, inspections, and training across sites

Skills

Musculoskeletal injury prevention

WHS governance & KPI dashboards

Physiotherapy program design

Stakeholder engagement

Incident investigations

Ergonomic risk assessments

Telehealth program management

Education

Bachelor's degree in Health and/or Safety

Tools

Incident tracking software

Governance dashboards

Contract & vendor management tools

Job description

Job ID: 10593178 | Amazon Commercial Services Pty Ltd

At Amazon we believe that every day is still day one; a day to take a first step; a day to look forwards to new challenges; and today is that day for you. It’s your day to be part of something great; a day to make your ideas come to life; and your day to join a company that redefines itself every day. That’s the energy and passion behind Amazon.

We are currently looking to hire a Workplace Health, Safety and Wellness (WHSW) Specialist to join the team and play a critical role in supporting the WHS function. The successful candidate will be an experienced, innovative, hands-on and customer obsessed individual, passionate about WHS, injury prevention, effective management of, and engaged return to work processes. Be able to identify, coordinate and drive improvements in WHS whilst engaging Operational and other Support Function stakeholders. The candidate will be keen to grow their career with Amazon as we continue to expand in Australia, and globally.

Key job responsibilities

• Own the strategy and act as the technical subject matter expert for musculoskeletal injury prevention and health and wellbeing program design across Amazon Australia.
• Own the onsite and telehealth physiotherapy program end to end across fulfilment centres, sort centres and delivery stations, including the service delivery model, site coverage and rostering, vendor performance against service levels and clinical and utilisation KPIs, purchase order and invoice reconciliation, and contract variations and renewals in partnership with Procurement and Legal.
• Build and run the program's governance, including standard operating procedures, weekly KPI tracking, case follow-up and dashboards, and report performance to leadership through weekly, monthly and quarterly business reviews and Board updates.
• Support the WHS Manager to deliver health, safety and wellbeing performance against team and functional goals, programs and projects.
• Drive the development and implementation of occupational health, injury prevention, early intervention, injury management and return to work programs, scaling successful site pilots into network-wide standards.
• Partner with site WHS and operations teams to implement injury prevention and wellbeing programs, and provide specialist support on physical demands assessments, task analysis and ergonomic risk assessments.
• Participate in incident investigations for musculoskeletal and physical health injuries, identify root causes and recommend engineering and work design controls.
• Support the business to maintain compliance with Commonwealth and state WHS legislation, codes of practice and Amazon global standards.
• Keep WHS systems accurate and complete, with incident reports and supporting documentation, and compile metrics to support regular and ad hoc reporting.
• Build the business case for program investment through the annual planning and budget cycle, using injury, cost and utilisation data.
• Participate in WHS audits and inspections as required, and train and coach site teams and vendor physiotherapists.

Basic Qualifications

• - Bachelor's degree or higher in Health and/or Safety, psychology, behavioural health, public health, health science or a related field
• - Minimum 3 years’ experience, ideally in an occupational setting
• - Knowledge of Workplace/Occupational Health and Safety legislation

Preferred Qualifications

• - Experience managing external physiotherapy or allied health vendors delivering workplace injury prevention programs, including contract and budget oversight, performance tracking against clinical and utilisation KPIs

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.