Wellness Client Consultant & Sales Coordinator

Alive Co Skin & Sculpt; Brisbane; On-site; AUD 42,000 - 52,000; Part time

Job summary

Alive Co Skin & Sculpt is a boutique wellness clinic located in Teneriffe Woolstores. We are seeking a Client Consultant & Sales Coordinator to guide clients from initial enquiry through consultation, treatment and follow-up.

This 3 days/week, 12-month parental leave contract role focuses on converting enquiries into happy clients while maintaining accurate CRM records. You will work closely with our Clinic Director and Therapists, handling consultations, providing sales support, and ensuring a

Qualifications

• Experience in consultative sales or premium client environments is advantageous.
• Strong communication and relationship-building skills are essential.
• Proficiency in managing multiple leads, consultations, and follow-ups.

Responsibilities

• Support Clinic Director with client consultations.
• Respond to new leads and client inquiries.
• Follow up leads via phone, SMS, and email.
• Understand client goals and discuss treatment plan options.
• Prepare and send treatment estimates.
• Manage leads, notes and actions in CRM.
• Provide general sales and consultation support to the team.

Skills

Client communication

Relationship building

Sales coordination

CRM management

Organised

Attention to detail

Tools

CRM software

Job description

Client Consultant & Sales Coordinator (Wellness Clinic)

3 days per week, 12-month parental leave contract

Immediate Start

Are you confident, naturally warm, highly organised and great at building relationships with people?

Alive Co Skin & Sculpt is looking for a Client Consultant & Sales Coordinator to join our boutique clinic in the Teneriffe Woolstores.

You'll play an important role in managing the client journey from initial enquiry through to consultation and follow-up — ensuring leads are contacted, consultations are booked, estimates are followed up and our CRM and consultation records remain accurate and up to date.

You'll also conduct client consultations and work closely with our Clinic Manager, assisting with consultation overflow and supporting the clinic's overall sales process.

If you're a great communicator who enjoys working with people, stays on top of follow-ups and loves seeing an enquiry turn into a happy client, we'd love to hear from you.

About Us

Located in the iconic Teneriffe Woolstores, our clinic combines professionalism, warmth, and exceptional customer care within a stylish boutique environment. Alive Co. has built a trusted reputation specialising in advanced body sculpting and beauty treatments that help clients feel confident and amazing in their own skin.

The Role

Working closely with our Clinic Director and wonderful team of Therapists, you’ll guide clients from their initial enquiry through consultation, treatment and follow-up.

Your key responsibilities will include:

Supporting our Clinic Director with client consultations

Responding to new leads and client enquiries

Following up new and existing leads by phone, SMS and email

Understanding client goals and discussing treatment plan options

Preparing and sending treatment estimates

Managing leads, client notes, statuses and next actions within our CRM

Providing general sales and consultation support to the Clinic Director and wider team

What We're Looking For

We're looking for someone who:

🌟 Is highly organised and excellent at following through
🌟 Has strong attention to detail and keeps accurate records
🌟 Can manage multiple leads, consultations and follow-ups at once
🌟 Communicates professionally in person, by phone, SMS and email
🌟 Brings positive energy and enjoys being part of a close-knit team

Experience in consultative sales, cosmetic treatments, skin, beauty, aesthetics, wellness or another premium client environment would be highly regarded.

Why Join Us?

Work in a beautiful boutique clinic in the Teneriffe Woolstores

Join a supportive, energetic and established team

Step into established systems with active marketing and incoming leads

Receive comprehensive training across our treatments and consultation process

Work closely with our experienced Director

Earn additional performance-based bonuses

Enjoy a genuine three-day-per-week position

This role is ideal for someone who genuinely enjoys people, is confident in recommending and selling treatment programmes, loves organisation and wants to be part of a business that values high standards, great energy and exceptional client experiences.

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