Wellbeing Support Coordinator - The BUSY School Online

The BUSY Group; Strathpine; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

NFP salary packaging

Meal & Entertainment benefits

Fitness Passport

Employee Assistance Program

Employee discounts

4 paid leave days

Job summary

The BUSY School Online (TBSO) is seeking a Wellbeing Support Coordinator to support senior students online, focusing on trauma-informed practices and relationship-based mentoring.

Based within The BUSY Group's wellbeing team, you will work with Student Support Officers, deliver Thrive lessons, coordinate referrals, and connect students with local or online support services while benefiting from flexible hybrid working arrangements.

Qualifications

• Desirable qualification in social work, youth work, psychology or related field.
• Experience supporting wellbeing of young people in online settings.
• Strong digital literacy and excellent written/verbal communication.
• Blue Card or eligibility to obtain before commencement.
• National Police Check.

Responsibilities

• Coordinate wellbeing support and case management for a student cohort.
• Support SSO team and manage referrals.
• Deliver wellbeing programs and Thrive lessons.
• Connect students with internal and external support services.

Skills

Trauma-informed

Mentoring

Digital literacy

Empathy

Communication

Education

Social Work

Job description

Wellbeing Support Coordinator - The BUSY School Online

The BUSY School Online (TBSO) is an online platform of the BUSY School, which is part of The BUSY Group, a not-for-profit organisation presenting nearly 50years as a community partner providing employment services, vocational education and training, apprenticeships, mentoring, Inclusive Employment Support, and allied health services.

The BUSY School (TBS) is an independent Queensland Special Assistance School offering alternative education for students in Years 11 and 12 who have disengaged from mainstream education. The BUSY School Online (TBSO) is a platform offered by TBS that provides an alternative, flexible, high-support online education pathway for young people in Years 11 and 12 who face significant barriers.

TBSO provides a supportive and safe learning environment for young people by providing them with an education program that includes online curriculum, vocational education and training (VET), work experience and opportunities for school-based apprenticeships and traineeships. Our team support the students to gain employability and transferability skills to increases their sense of wellbeing, resilience, belonging, academic achievement, career exploration and employment outcomes.

Our teams’ focus is centred at removing barriers so students can learn, remain eligible for a Queensland Certificate of Education (QCE) and gain employment or further training outcomes upon student’s graduation from Year 12.

About the position...

The TBSO Wellbeing Coordinator provides support to a year cohort (up to 8 classes) of disengaged or geographically isolated senior students (Years 11&12) who have faced complex barriers to traditional education (such as trauma, mental health conditions, or neurodivergence).

Operating in an online environment, the position requires a heavy focus on trauma-informed practice, relationship-based mentoring and online student support management.

The Wellbeing Support Coordinator (WSC) is part of the overarching BUSY School Student Wellbeing team and is supported by The Head of Wellbeing & Inclusion and the Assistant Head of Wellbeing. The Wellbeing Support Coordinator (WSC) will provide the overarching, next layer of wellbeing support and case management for TBSO students, supporting the Student Support Officers (SSO) who engage with students in daily classes.

The Wellbeing Support Coordinator (WSC) will promote student wellbeing through the facilitation of online wellbeing programs including (but not limited to) whole-school wellbeing frameworks and preventative programs. The Wellbeing Support Coordinator (WSC) will work closely with BUSY health practitioners to support student wellbeing and to connect students to online or local support agencies as needed.

• Full Time, permanent role
• Hybrid role offering the best of both worlds - campus connection and work for home flexibility
• 52 weeks per annum, 4 weeks annual leave
• Start to be negotiated between now and 18 January 2027

Key Focus Areas:

• Coordinatingwellbeing support and case management for a student cohort.
• Supporting Student Support Officers and managing referrals.
• Delivering wellbeing programs and Thrive lessons.
• Connecting students with internal and external support services.

About you…

A qualification in Social Work, Youth Work, Psychology, Counselling, Education, Student Support, Behavioural Science or a related field is desirable

Experience supporting young people’s wellbeing, engagement, safety and inclusion is essential and in an online setting is desirable

Strong digital literacy, high empathy and excellent written and verbal communication skills required

Blue Card (or eligibility to obtain prior to commencement)

National Police Check

• Make a genuine difference in the lives of young people.
• Join a supportive and purpose-driven school community.
• Build meaningful partnerships with employers, industry and training providers.
• Access professional development, career growth and internal advancement opportunities.
• Benefit from NFP salary packaging of up to $15,900 plus $2,650 in Meal & Entertainment benefits.
• Enjoy a range of wellbeing benefits including Fitness Passport, Employee Assistance Program and employee discounts.
• Receive 4 additional paid leave days each year, including Christmas shutdown.

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities.